[Resolved]  Airtel / Lifetime Prepaid [protected] — REFUND OF VOICE CHAT SERVICES CHARGED BY AUTOMATED SYSTEM MOB: [protected]

Dear sir,
I have an airtel life time prepaid connection on my name Pankaj Kumar (Mob [protected]). Since last six month I get to know that Rs 25 is getting deducted from my account (talk value). I continously tried to contact 121 airtel customer care the call never gets connected with a customer care officer. Now on 22 Apr 2008 I got an E-mail address for complaint and lodged a compaint to stop any value aided service. They de-activated the voice chat service rent 25/- with effect from 24 Apr 2008 as per their confermation E-mail on 24 Apr 2008 sent to me.

The voice chat value aided service was activated by the company by some computerized automated system which I do not know how thy got my consent. As it was without my consent and since begening of connection I never-ever used this service, so I request to refund the amount charged since begening of activation of said voice chat rental.

Pankaj Kumar
Vil +PO Bathnaha
Dist:Sitamarhi
Bihar
Pin 843352
Ph: [protected]