[Resolved]  Airtel — Disconnection of phone with lifetime validity

Address:

Ludhiana, Punjab

I was having a lifetime prepaid connection [protected] since last about five years. Last month, I was out of station and the phone was swithched off, when I came back about fifteen days back I found that the phone was not working I complained to Airtel immediately and they said that as I had not submitted the verification form the phone has been disconnected permanently. I may like to inform that I had already submitted the verification form in the month of September to their office in Ludhiana. Moreover I had submitted the verification form about three four times in the past besides at the time of taking the connection. I may like to add that the verification was done by the Airtel people as earlier it was a postpaid connection and it was converted to prepaid three four years ago. Will the Airtel people listen and restore my connection and balance of approx Rs 200 in the phone.

Rahul