[Resolved]  Airtel — Mental Harrasment

Address:Pune, Maharashtra

Dear Sir / Madam,

Even after repeated complaints, Airtel continue to harass Consumers with calls from person referrinf themselves as Advocates.

Everytime the person seem to utter same Dialogue, which is, "I am <Name> and and Advocate. I am standing in Delhi high Court outside Magistrate's office. Please pay the balance or I will forward your case to Magistrate then you will have to pay <amount is whatever he thinks will terrorised me, last time it was Rs.21000>. Also you will have to appear in front of Magistrate in Delhi with 2 persons for bailing me out.

It has been many time said and posted on this portal that I have not availed the services, instead were forced onto me. I never knew that the services were active untill the Company started billing me for this and started giving such threatening calls.

I would not like to request this time, but would like to tell Company that I will not succumb to such activities. So please stop harrasing customers which are genuinely true.

Refer screenshot for previsou complaints.

Regard,
Gautam Lapsiya
+1 photos
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Oct 28, 2016
Complaint marked as Resolved 
Verified Support
Jan 31, 2013
Airtel Customer Care's response
Namaste Gautam,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Complaint comments 

Comments

Despite the DND service activated on my mobile no., i receive the regular messages &amp;amp; calls from the airtel company regarding their offers &amp;amp; all. Even after a lot of complaints being filed for this harrasment in the customer care.the messages &amp;amp; calls are not stopping.I am getting mentally harassed by their calls &amp;amp; messages &amp;amp; coudnt find a way to stop this.

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