[Resolved] Airtel — Micro SIM Activation | |||
Mobile Number: +91-[protected] I have replaced my normal SIM with Micro SIM due to my new handset requirement on[protected] at Kalyan Nagar, Airtel Relationship Center, Bangalore. I have submitted all the required documents and surrendered the normal SIM also to them. However, till now[protected] my microSIM was not activated. I have called customer care more than ten times and visited the same ARC (Kalyan nagar, ARC, Bangalore) three times (Monday evening, Tuesday afternoon and Wednesday morning). Even i remembered the customer care person in that ARC several times through Phone. But till now no response. I would like to know why it was not activated even after four working days? Is this will be the customer care services for the Airtel customer? Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Verified Support Jan 10, 2013 Airtel Customer Care's response Namaste Mr. Moorthy, This is to inform you that your concern listed on 09 Jan. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 22, 2013 Airtel Customer Care's response Namaste Mr. Moorthy, We would like to inform you that your concern listed 09 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 4 Comments | |||
Comments
Hello,
My name is Muhammad Zubair and my Airtel mobile no. is [protected]. I recently visited the Airtel Showroom in Marathalli Bangalore to get a Micro SIM card for my new smartphone. After assurance from the showroom guy that the sim will be activated in few hours, it has still not been activated after four days. I tried calling the customer care, but their service and knowledge of issues is minimal. I live far away from the Airtel showroom and it is difficult for me to visit them again and again. I do not know how to proceed from here.
Regards,
Zubair
My name is Muhammad Zubair and my Airtel mobile no. is [protected]. I recently visited the Airtel Showroom in Marathalli Bangalore to get a Micro SIM card for my new smartphone. After assurance from the showroom guy that the sim will be activated in few hours, it has still not been activated after four days. I tried calling the customer care, but their service and knowledge of issues is minimal. I live far away from the Airtel showroom and it is difficult for me to visit them again and again. I do not know how to proceed from here.
Regards,
Zubair
I am also fcing the same problem. I have taken ths airtel micro sim from Airtel outlet at Koramangala Bangalore on 19/08/2013. But till now it has not got activated kany times tried xomplaining to customer care nothng worked out. It seems like Ages rtel is least bothered about customer's worries. I am a 6 yeaes old xustomer to airtel. Its disgusting to see this kind of service from airtel.
My phone number [protected], got the micro SIM from kaggadaspura Airtel office, executive has assured the SIM will get activated in 10 min and it close to 8 hours now and no traction at all. Called 121 and complained also[protected] but that to of no use. All day went in vain for this. Will be highly obliged if some one can help.
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My name is Muhammad Zubair and my Airtel mobile no. is [protected]. I recently visited the Airtel Showroom in Marathalli Bangalore to get a Micro SIM card for my new smartphone. After assurance from the showroom guy that the sim will be activated in few hours, it has still not been activated after four days. I tried calling the customer care, but their service and knowledge of issues is minimal. I live far away from the Airtel showroom and it is difficult for me to visit them again and again. I do not know how to proceed from here.
Regards,
Zubair