Regarding inability to receive incoming calls to your airtel mobile number 9845060516 from other operator mobile numbers
Complaint: Other network provider numbers (except airtel number) are not able to call to my number 9845060516, calls getting drops “Disconnecting”. But the airtel numbers people can do call to my number 9845060516. I can do the outgoing calls to any network operator from my number (9845060516). I can send and receive SMS from any network operator.
Excise: I have done this excise.
1. Changed the handsets and choosing network selection
2. Changed the SIM
Duration of problem: 28th September 2011(from 1st day activation of this number 9845060516)
Model of handset(s) : I have tried with both Nokia 2600C and Nokia C2
Error message : Other people(Other than Airtel users), while calling to my number 9845060516, their calls get drops “Dissconnecting”
Sample numbers via which you are not able to receive incoming calls: 9886060516, 9449060516 and 9449265803, 9341226714, 9844205427, 9242160603 and etc.
I have given my complaints to Airtel people several times, but without resolving problem and my concern, they are closing my complaint request.
Service Request numbers: 39857557, 40112032 and 39878710
Kindly request you to raise SIR (Special Investigation Report) and send one technical executive to my palace & rectify the problem.
Otherwise organize to meeting with technical team; I will directly meet at their place.
I Request you to take high priority and do the needful as soon as possible.
Thanks & Regards,