[Resolved]  Airtel Mumbai — non receipt of Invoice

Dear Sir

THANK YOU FOR YOUR REPLY AT LAST

ERROR HAS BEEN FROM YOUR SIDE, AND NOT FROM OUR SIDE AS WE HAVE NOT SHIFTED
SO THEIR NO QUESTION ARISING OF NEW ADDRESS WHICH IS SAME AS FOLLOWING
"JIVRAJ TEA LIMITED 302 NATRAJ 34 VALLABHBHAI ROAD VILEPARLE WEST 400 056
MUMBAI MAHARASTRA INDIA "

IN SPITE OF OUR OFFICE BARER PERSONAL VISIT TO YOUR IN LINK ROAD AND LOWER
PAREL AND ALSO MANY E-MAILS, REMINDERS, CALL ON 121 NOTHING WAS SORTED OUT
.

THEN ONE FINE DAY WE RECEIVED 3 MONTH INVOICES TOGETHER THRU A COURIER,
AND WE SURPRISE TO SEE THE ADDRESS ON OUR INVOICE IS " X NEHARU NAGAR POLICE
LINE BLDG NO 143 ROOM NO 4859 NEAR SHANTARAM KRUSHANA PANTAVOLAR HIGH SCHOOL
KURLA WEST MUMBAI MAHARASTRA PIN 400024 " BE HAVE NO CONCERN WITH THIS
ADDRESS AT ALL WE WERE SHOCKED TO SEE THIS ADDRESS ON OUR INVOICE BASICALLY
IT IS ALSO DANGAROUROUS ON OUR PART THAT OUR DETAILED BILLED INVOICES WHICH
WE ARE PAYING FOR WERE GOING TO WRONG ADDRESS AND MAY BE TO WRONG HANDS.

SINCE WE ARE PAYING FOR DETAIL BILLING WE ARE LIABLE TO GET OUR OFFICIAL
DETAIL BILL IN TIME SO THAT THEIR IS NO INCONVENIENCE CAUSE TO BOTH O[censored]S.

WE ALSO WOULD LIKE TO HAVE COPIES OF ALL LAST 8 MONTHS COURIER'S POD TO
ENABLE US TO TRACE WHO WAS THE PERSON RECEIVING OUR BILLS IN COURIER WEST.

BEING A SO CALLED SOUND COMPANY LIKE AIRTEL, WE BELIEVE THIS ERROR COULD
NOT HAVE OCCURRED CONTINUOUS IN EIGHT MONTH IN A ROW . NOW WE HAVE A BELIEF
THAT THIS IS SOME KIND OF A MISCHIEF BEING PLAYED FROM YOUR SIDE .

WE ONCE AGAIN REQUEST YOU KINDLY REFER OUR TOTAL LOG MAINLY IN 121 -
E-MAILS - AND LETTER COMMUNICATION AND REVIEW THE MATTER FROM YOUR END.

BY NOW LOOKING AT OUR PAST RECORD FOR MANY YEARS WE ARE PAYING YOUR BILLS NO
MATTER HOW MUCH AMOUNT BEFORE DUE DATE, SINCE WE WERE NOT RECEIVING YOUR
BILL FROM APRIL 08, AND BEING A COMPANY ACCOUNT AND INDIAN INCOME TAX LAW
AND COMPANY AUDITOR'S REQUIREMENT WE ARE UNABLE TO ISSUE ANY PAYMENTS
WITHOUT AN INVOICE BUT IN YOUR CASE WE WERE STILL PAYING IN TIME, GOING OUT
OF THE WAY IN ORDER NOT TO DISTURB SERVICE IN ORDER, NOW IT WAS A HIGH TIME
AFTER SO MANY REMINDERS AND PERSONAL EFFORT THEIR WAS NO EFFORT FROM YOUR
SIDE TO RESOLVE OUR VERY SIMPLE GENUINE QUERY.

EVEN THOUGH MISTAKE WAS FROM YOUR END, YOU HAVE HUMILIATED US BY STOPPING
OUR OUT GOING SERVICES FOR ALMOST A WEEK THIS HAS CAUSED A BIG LOSS IN OUR
DAY TO DAY BUSINESS.

AWAITING YOU FAVOURABLE ACTION SOON


REGARDS

KIRAN SHAH
OUR NEW MOBILE NOs ARE : [protected], [protected], [protected], [protected]
FOR BETTER COMMUNICATION