[Resolved] Airtel Mumbai — Could not make calls from the service provider | |
Dear Sir, I 'm using AIrtel as my service provider . and I couldnot make calls to my home town(Mothugudem, ANdhra pradesh) from the past two months . When ever Im trying to call the number the service provider is saying that this number is not available . but i could make the calls from other network providers like idea, mtnl etc.. In this reagard i have given a complaint to airtel customer care several times and still its not resolved. yesterday again they have told me that they will resovle this in 48hours . request you whehter you can solve my problem. best regards, sridhar Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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I had bitter experience with Airtel, kannur, kerala.
Cellular operators have any right:-
1) Is there any right to charge an sms which is not reached at destination ?
2) Is there any right to charge sms which unexpectadly forwarded to a land line, the land line phone (bsnl connection) is not access any digital format.
3) Usually I send sms for my clients 1000 to 1500 every month. There are many sms charged by the cellular operator from us against the sms which is not reached the destination. We have thoroughly checked with many people to whom We forwarded the sms.
4) Usually I am making 60 to 80 calls a day. I am losing minimum 10 calls per day if the calls tried to a Bsnl provider from my Airtel cell. Initially I thought that This was a problem with bsnl, but from other providers there wont be any issue. Complainted many many times by mail, 121 and phone but no use. They said they cant identify any issue with the connection. but the issue is continueing as one way speach or no sound.
Please give a suggestion regarding this.
This is a collective and massive mail for more than twenty cellular customer here.
Seema. kp