[Resolved]  Airtel — Automatic balance deduction

myself ranjeet ray...customer of bharti airtel logging a conplain that there have been regular deduction of my mobile no..[protected]..account balance without my knowledge ..when i have been trying to contect customer care,it was unable to be reached..for no. of times.

MY MOBILE NO. IS [protected]. I GOT IT STARTED IN SEP-2010. I NOTICED SOME AUTOMATIC BALANCE DEDUCTION.WHEN CONTACTED WITH CUSTOMER CARE THEY TOLD ME THAT SOME SERVICES ARE ACTIVATED ON MY MOBILE. I HAD NEVER ACTIVATED ANY SERVICE AND IT WAS AUTOMATICALLY STARTED BY THE COMPANY WITHOUT MY CONSENT. THIS IS A CASE OF TRUE FRAUD, CHEATING AND MENTAL HARASSMENT. IS ANYBODY THERE TO HELP ME AND GOT MY BALANCE BACK???????????????

i had opted for an airtel connection trusting upon its reliability, but was recently proved wrong when my balance got automatically deducted. i have subscribed for specific plans depending upon my needs,

free 2 gb internet plan @98 rs recharge for 30 days
sms plan @24 rs for 10 days
rs 30 talktime

i recently found out that my balance got deducted automatically overnight from rs 23 to rs 7.

i seriously regret my decision of going for going for an airtel connection.

Airtel — plan cheating,balance deduction

My airtel mobile number is [protected].
1. I applied for MNP from Airtel to other network.Airtel officer called me and offered me a plan of Airtel to Airtel 10paise,Airtel to other mobile 30paise,monthly 6000msg free without any rentals.so i accepted their request and stayed in Airtel.yet Airtel haven't activated the plan which they told to me.i made many complaints wit them.but they dint solve my problem.
2. Airtel s deducting 2rupees daily from by balance in the name of picture alerts which was not subscribed by me.i can't unsubscribe it.
3.nowadays Airtel s not giving me the connection to their customer care officers to tel my complaint.i am unable to talk to them also.
I'm vexed of Airtel's torture.i hope I'll get a solution through this complaint..else I have to do further complaint to concern officials.

Airtel — Automatic subscription of service and balance deduction

Automatically a service BOLLYSPICE has been subscribed on my number, and rupees 10 was deducted. When i tried at that time to contact with customer care executive of airtel then they were not in reach. How airtel can do this???? I want that some action should take place against them so that i can get my money back. Later on a message came to unsubscribe the service and it was written that if you didn't unsubscribe it will be reactivated. So i unsubscribed a service which was not subscribed by me. Please take some action.

Airtel.. — Automatically balance deduction

dear sir/madam ,
I m an user of airtel mobile prepaid service ,my mob.no. [protected].& in last two days about 120 Rs.. has been deducted automatically by airtel from my account balance in three slots 30rs.-40rs.-50rs.so, i worried a lot . I had think that airtel is the best trustful mobile prepaid service provider in india but after this incidence i think no longer about this.
now, i'm requesting to u that plz return my whole amount as soon as possible ,which has been deducted by ur faulty system.
for this , i will be always grateful to u .
i'm looking for ur positive response regarding my complain.
ur sincerely,
Kiran devi
hajipur,bihar

thanx for ur comment ...ur system returned my amount which has been deducted faultly...
Thanx for ur positive response towards my problem...

Airtel — Regarding deduction of balance automatically

Hi

This is to inform you that my balance is getting deducted automatically. it started from the time when my balance was 40 rs approx. now its re0.12. I dont know how. I called up the customer care but they didnt respond. i called up the customer care from someone else's number but no response. Please help.

Regards,
Anupam

My Mobile number is:[protected]
My email id is:[protected]@yahoo.com
My complaint ID is either of these two: CUNRM[protected] or ROVAD[protected](message from 121)


Regards,
Anupam

AirTel — deduction of balance automatically

Airtel today deducted rs 99 from my prepaid without me activating anything
My mobile no is [protected]
I am from kota Rajasthan I want my money back
With regards
Apurva bansal

AirTel — Automatic deduction of balance

Dear sir,

I want to register a complaint regarding deduction of my Airtel balance for unsubscribed services. Every day i get some msg ' and my balance gets reduced. i have not done a single call but my balance becomes nil . It's really frustrating for me to pay for something that i have not asked for.

So sir please look into the matter. I am living in UP and my Airtel no. is [protected].

Thanks.

Please deactivate fusion lounge subnscription service to my mobile no immediately. No: [protected]

Airtel is automatically deducting the balance since last 3 days from my cell without my permission or without any information. They are deducting 0.10 Ps - 0.20 Ps continuously (approx 10-15 times in 24 hrs.). I called to customer care and they are saying that I am using internet on my cell but I never use internet on my cell they launched my complaint but still they are deducting the balance. One of the customer executive told me to dial *567*11# to deactivate the internet service but as I dialed I got a message that your internet has been activated. Then I called again then he replied that there is nothing to dial any no. to deactivate your internet no. and told me that because you are using Blackberry handset so this internet will always activate automatically. You dont have any choice, I have checked all the settings of my cell, Data Services/GPS etc. all the services are deactivated.

The same problem I faced 4-5 months back, then they assured me that this problem will never come again. Till now I lost around Rs. 10 and I dont know how much more they will deduct. I recommend all that never use Airtel, they are big cheaters and have worst customer care service. Dumb peoples are sitting there which always mislead customers.

I request Airtel to refund my deducted balance and stop activating data services on my cell without my permission or request, otherwise I will be forced to port the no. to other mobile service provider along with other 25 Airtel numbers which I am using at my organization.


Complaint No.CBDCC[protected]
Dated: 12th June 2013 ; 20:17

Complaint No. CWRCH[protected]
Dated: 14th June 2013; 07:55

- Bhaskar
Delhi.

my call rate is paisa wise but the amount cutting is ruppes wise my number [protected]

I am a loyal Airtel customer from past 3-4 years. In my Hyderabad number [protected] I have noticed automatic balance deduction.
In last incident I had a balance of 40+ previous day and the next day I was not able to call as it said not enough balance to make a call.
So I called the customer care and some lady picked up. After hearing the problem she told me that she is forwarding my call to supervisor but they dropped the call in middle. I felt frustrated but called again and this time some guy picked up the call and told me that I had called some 5 digit number(don't remember the number but something like 26767). I checked my call log and I didn't dial any such number and they deduced the balance anyway.

This is really frustrating because now I don't feel very comfortable in keeping big balance in my Airtel account also this is not the first time this has happened. My guess is that sometimes when I use the internet, it deducts the balance from the main balance instead of internet balance. So I request airtel to please fix this and if possible return my money.

Hi, please help me, i have a problem with my Airtel prepaid,
The thing is even when i have the net pack in my phone when i download something it deduct from my main balance, my balance was 36 and also i had 35 mb of netpack but when i downloded a video of 17mb a notification came that 100% of data limited now you will be charged from the main balance, and i off the data connection and when i checked out the balance it was zero but their was still net pack and i still can surf net, iam using assam airtel, Micromax canvas juice