[Resolved]  Airtel — Not Responding Consumer/Customer Complaints & Mails

Address:

Nagapattinam, Tamil Nadu

Note:
First Complaint Mail Dated On 27.02.2012 (Monday)
Remainder Complaint Mail Dated On 05.03.2012(Monday)
Another Remainder Mail Dated On 09.03.2012(Friday)

Mobile Number: +91-[protected]
KANAGARETHINAM.V
Last recharge details: RC 35 using easy recharge dated on 27/02/2012.

Dear Customer care Executives,
1. Reference No: CU[protected] Dated on 27/02/2012 Speaking with Ms. Shakthi.
2. Reference No: CWRCH [protected] Dated on 27/02/2012.

I am using this (+91-[protected]) Airtel number from last 4 years, I think I am yours one of the valuable customer. I wish to change my network due to high call cost then I will send the Mobile Number Portability (MNP) request to 1900, then I have receive the call from your organization executive for not changing to other network we will give you the new plan with 6 months validity that offer is

1. LOCAL AIRTEL TO AIRTEL @ 10 P/Min,
2. LOCAL AIRTEL TO OTHERS @ 30 P/Min,
3. NATIONAL CALLS @ 50 P/Min

This Plan is activated on 09/02/2012.

Last one weeks I was received the flash message during messaging is RC 35=35 FTT in main Account! (Without any conditions apply)

Then today (27/02/2012) afternoon I wish to recharge my main account with RC 35 using full talk time offer then my account is credited with Rs.35. Thereafter my plan was totally changed to all network calls @ 1.5 P/Sec. Whenever I wish to call to 198 toll free number service was blocked. My call is totally not reach to our customer care officers calling 198. The uninformed changes by your side I am bothered above that.


Attachment Mail Dated On 05/03/2012(Monday)
No one can respond my complaint mail on last 1 week. So I wish to change my network from AIRTEL to Other one valuable Network because of no resolution/response give from your Airtel network side to the customer.

My Unique Porting ID is AT836885 valid up to 16/03/2012.
The world’s largest No:1 cheating network is Bharathi Airtel Limited, India.
Please take the legal and necessary action on above mentioned airtel network.

I declare that the information furnished above is true to the best of my knowledge.

Regards,
Kanagarethinam.V
+91-[protected]
[protected]@yahoo.co.in