[Resolved]  Airtel - Online Prepaid Recharge — Online Prepaid Recharge Transaction failed but the amount is debited

Airtel — Prepaid Top-up failed but was charged

On the 7th of december, 2008, I went to a retail shop for topping up my pre-paid airtel connection for Rs. 222. The shop's name is Moghul Communication in Mehdipatnam, Hyderabad. The shopkeeper took the money from me before I got the confirmation message. I waited for sometime and yet the recharge msg didn't appear on my phone and the balance was not credited in my phone. When I complained, the shopkeeper said that it's not his problem. I called up the airtel customer care and they told me that it's the retailer who has to take responsibility and should file a complain in his name, not mine, which he was not willing to take responsibility. Where do customers go for complaining in that case? Consumer redressal forum? I was loyal to airtel for nearly four years amidst different problems faced but I think I'll have to change loyalty very soon. I'm not the sole person who has faced this problem. There have been numerous cases. Is there any grievance cell for such cases? I don't want to let the company go scot-free like this. Please comment on this. Someone has to act otherwise our hard-earned money will go into someonelse's pocket. Each and every penny counts.

Sir,
please tell me details how can I get airtel post paid conection ?

call me as soon as you possibile...!!!1

phone number [protected]

Internet Transfer of money — Money transfer no materialised

Dear sir
I had sent Rs 300/- on 10/06/2009 from my account no[protected] SBH-Branch Heavy Water Plant Branch Manuguru to myaccount no [protected] SBI FLF Phase III Gurgaon through internet banking.
Money is deducted but the same is not credited to my account.
The Reference no is IZ00141174
Credit reference no=SBH[protected]
I have triedvwith the localbranch . But they are not able to solve.
I tried[protected] but no use .I had sent mails to the possible and known sbh/i customer care centre but of no use

Kindly help
Puran chandra Pant
0-[protected](M)

Airtel Prepaid — Money deducted for failed recharge through Internet

Hi,

I have tried to recharge my prepaid airtel with Rs50 through internet. After money is deducted from the account I received the message " Your recharge request could not be processed due to invalid amout.If the amount is invalid to recharge it should popup a dialog with warning message "please enter the valid amounts" but it is not happened.

I recharged my tata indicom prepaid mobile number and bsnl number through internet banking (SBI). After given full detail and it show message that due to some technical problem it could not be recharged u may t ry afte some time. But when i see my bank account statement it shown that Rs.51 has been deducted for recharge and my prepaid mobile number is also not recharge.

Please suggest me what i have to do now.

Airtel — taking back the recharge amount

sir/madam

my name is nagesh ramavat i recharge my mob.[protected] with 70rs top up. But after 1 hour when i check my balance it shows zero.where as i use only 5 rs of my balance. plz refund my balance soon.

Nagesh ramavat

airtel gsm prepaid mobile service — recharge not successful but money was deducted

I made recharge of rs. 50 on my airtel mobile no. [protected] on the date 29 oct. 2010 with the website www.rechargeitnow.com using my sbi debit card.
But recharge was not done successful but money was dudected from my account. So take serious action against it and return my money otherwise this website is fake site and only to loot the people. And it is very bogus site return my money quickly

Tata indicom Prepaid recharge — Recharge not happened, but amount deducted from Bank

I have compalined the same in Tata Indicom also, that I have recharged my mobile number: [protected] of amount Rs. 501 and my transaction number of SBI is "MSBI[protected]IG35471358 TRANSFER TO [protected] BILLDESK TRANSACTION A". After process of SBI, it displayed as "Payment unsuccessful from BillDesk". And I raised complaint in Tata Indicom, the complaint number is 222617. Please help me for the same. Please check the attachment for the screen shot of message. Please mail me the status to my email id: [protected]@yahoo.co.in

airtel gsm prepaid mobile service — Self activation of paid services

many paid services like live arti, horoscope have been activated on my Airtel GSM prepaid mobile service connection No. [protected] without my consent and these services are not being unsubscribed by the service provider. Action to be taken

Tata Indicom Prepaid — recharge

sir mene aaj 14/03/2011 ko mera tata indicom no.[protected] Rs.50/- se online recharge kiya tha,,lekin balance nahi aaya or mere bank ac. se amount debit ho gya.

Airtel Prepaid — AMOUNT DEBIT

DEACTIVATION SERVICES.
My Airtel no. is [protected].I used this no last few years.But unfortunately my money is debited from my balance. I have never subscribed or utilised any service from your side only sent msg and use for calls.

Kindly arrange to deactivate services if any and credit my money which was wrongly debited by you.

Thx

dear sir/madam
i am airtel customer.MY no is [protected].Its a pre-paid card.
Daily you have collect sms per day RS:2 rupees.I have already inform to your customer care.by they cut disconnect.But per day rental RS:2 rupees you are collect.Pls disconnect the sms charge Rs:2 rupees.This is for your kind information

With Regards
siva

Airtel — Awareness

CAUTION TO ALL USING AIRTEL I am posting this for public awareness. whenever i go to pay my office bill in avanashi road, lakshmi mills, and other Airtel outlet i saw many persons come and complaint of the worst sevice. they deduct money without customer agreement. I also had airtel sim. They deduct money saying" you subscribed this and that when i not subscribed, so I am not recharging money to that sim. using only for incoming calls. My brother in law also got the same problem and he threw the sim. They take people's money dishonestly AIRTEL is the No 1 worst. They loot people...Kindly be aware of this....

Hi,

I recharged my airtel prepaid number through online, Money deducted from my corporation bank account. But till now mobile not recharged. This is Bad service.. Could you please refund the money to my account or recharge immediately as im going to file compliant in Consumer court.?

Mobile Number: [protected]
Amount : RS.50

Thanks
Muthukumaran G.

Dear Rakesh,

My attempt to recharge the no. [protected] got failed twice for the amount 500. money 1000 got debited from the bank and the account did not get recharged.
kindly refund the amount the amount at the earliest.
your soonest revert on this is highly appreciated.

Regards,
Zunir

I recharged my mobile twice for Rs.150/- on 8.5.2013, but both transactions were failed but the required amount is deducted from my

bank account but the
airtel page loaded saying "We are unable to process your request at
this time. Please try later" and I check my phone but no recharge had
been received. 300 got debited from the bank and the account did not get recharged.
I made following 2 recharges from my sbi account through internet banking but not credited to the mobile no +91 [protected].

First transaction

Date 8-5-2013
NARRATION TO TRANSFER
INB Airtel AIRTEL_RECHARGE paym
Ref. No. MSBI[protected]IGI2620145 TO [protected] BILLDESK TRANSACTION A
Debit 150.



2nd transaction

Date 8-5-2013
NARRATION TO TRANSFER
INB Airtel AIRTEL_RECHARGE paym
Ref. No. MSBI[protected]IGI2615813 TO [protected] BILLDESK TRANSACTION A
Debit 150.

so that you can check it ... i want to know that where is my money had gone.i want my money back or recharge my mobile.

Online Prepaid Recharge Transaction failed but the amount is debited
This complaint is regarding the Airtel prepaid recharge. I’ve 2 times done a recharge of 125 INR on 22-may-2013 and 23-may-2013 for my mobile +91 [protected] from SBI Bank and till now Airtel has not recharged my mobile. SBI Bank has confirmed that the transaction is successful from the Bank

I’ve spent more than 8 hours with Airtel in the last one month in getting the issue resolved and Airtel call center agents raised around 4 complaints on my behalf to look after the issue. Unfortunately it is sad to see that all the complaints are just closed without any proper resolution to my satisfaction.

Airtel should take the responsibility for this unpleasant experience and ensure that it pays back the amount to its customers whenever a transaction is not materialized.

Request you to please create awareness about the way Airtel treats its customer using the print media and help the people and society get a better customer service.

Thanks in advance.

Thanks
Atul shinde

This complaint is regarding the Airtel prepaid recharge. I’ve done a recharge of Rs.200 at two times totally spend Rs.400 on 26.08.2014 for my mobile +91 [protected] from SBI Bank till now Airtel has not recharged my mobile. SBI Bank has confirmed that the transaction is successful from the Bank side and the reference for the same is IGY6869534 AND TXN ID 82673721and Second TXN ID 82672555.

I’ve spent almost 24 hours still not solving problems and also not able to contact customer care. Unfortunately it is sad to see that all the complaints are just closed without any proper resolution to my satisfaction.

Airtel should take the responsibility for this unpleasant experience and ensure that it pays back the amount to its customers whenever a transaction is not materialized.

Request you to please create awareness about the way Airtel treats its customer using the print media and help the people and society get a better customer service.

Thanks in advance.

Thanks
Prabath.D
[protected]

Dear Team,

Yesterday (January 19, 2015), I tried recharging my Airtel prepaid number - [protected] twice by an amount of Rs. 150; the online recharge txn IDs of which are as given below:[protected] and[protected]. The recharge failed on both occasions and the amount got debited from my HDFC account (I was using HDFC Net Banking option.

Again today, I tried a rexharge of Rs. 222 on the same number. The online recharge txn ID is:[protected]. Even today the recharge failed but the amount got debited.

I need 15+150+222 = 522 back in my account.

Please do the needful.

Thanks,
Anirban
[protected]@yahoo.in

I had top up 3G INTERNET recharge my airtel mobile no. [protected] through my standard chartered debit card . The same top up was done through airtel website. Though my bank account has been debited Rs 101/-, the INTERNET recharge has not been credited till now. I would want the deducted amount be refunded to my SC account.Kindly look into the matter. My email is [protected]@GMAIL.COM . ONLINE RECHARGE TXN ID:359216