Airtel — Postpaid 2G data overcharge | |
Hi,
I have a postpaid airtel connection and my number is [protected] with 1 GB
free data. I received the bill last week and could notice that the bill amount
to be huge(RS 1545).i checked the bill and could see that the 2G data used was
1800 MB which was wrong as I am currently measuring my data in mobile and it
shows that i have used only 750 MB.
I contacted the customer care and they are saying that they have send a message
once my limit has reached but i did not get any message from airtel for the
same.
I have been using airtel for the past 6 months and haven¿t faced any issue like
this but this is one is annoying and highly disappointed with Airtel.
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4 Comments | |
Comments
Hi,
i still haven't got any resolution from airtel. I got a call from Anitha from the number [protected] and she does not know how to even to talk to the customer.She just called to me say that nothing can be done and she just hung up.
I am seriuosly fed up with Airtel. I had a great reputation for the company but with this kind of fraud i am greatly disappointed.
I am planning to disconnect the service after this month and also would like to write to the concern to take necessary action.
Thanks
palanikumar
i still haven't got any resolution from airtel. I got a call from Anitha from the number [protected] and she does not know how to even to talk to the customer.She just called to me say that nothing can be done and she just hung up.
I am seriuosly fed up with Airtel. I had a great reputation for the company but with this kind of fraud i am greatly disappointed.
I am planning to disconnect the service after this month and also would like to write to the concern to take necessary action.
Thanks
palanikumar
Namaste Mr. Verma,
This is with reference to your post dated 18 September 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards,
Sanurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 18 September 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards,
Sanurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Verma,
This is with reference to your post dated 18 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 18 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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My alternate number is: [protected]
New 4g number is: [protected] (this is what i got from the guy (Sunil from Airtel)
HELP!!! I am losing business because of you (Airtel).