[Resolved] Airtel Postpaid — Online bill payment and customer service sucks !!! | |
Airtel online bill payment as well as customer service sucks big time... I had paid my postpaid bill online thru credit card. I did not print/save my transaction ID. My credit card statement reflects the bill payment. Also, I get a email from my credit card bank confirming the transaction. After few days I start getting msgs from airtel saying my bill is overdue... blah blah blah... I speak to customer care... they dont bother to understand me or extend any further help. I keep getting msgs for payment of the bill. Frustrating...and since I am on roaming... I also have to pay for calling customer care... Things start getting worse... airtel billing department starts calling me about my unpaid bill. what the [censored] ! forget about the bill payment made on time... I have to bear the cost of incoming calls from airtel themself... such a crap customer service... I am definitely switching to vodafone... dont know if vodafone service is good... but I have to teach airtel a lesson by just throwing their sim card on their [censored]in face ! Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
I HAVE WRITE SO MANY TIME MAIL FOR SOFT COPY ON 121, READ MY ALL MAILS BUT TODAY ALSO MY MAIL ID WAS NOT CHANGE.
Reply
I want know bills details
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