[Resolved]  Airtel Postpaid — Not get CUG Facility.

Dear Sir,

This is to inform you that i Pradeep Kumar Keshari holding Airtel corporate connection no [protected], and one of my friend holding Airtel connection No. [protected]. We are holding same corporate plan group w-16. As per plan policies we are taking 1500 min free CUG talk time. We have notice that we are not getting CUG facilities as we are in same CUG plan. I have interrupt with Airtel Customer Care Executive and Airtel Nodal officer regarding this issue. As per Airtel Customer Care Executive we are not in same plan or as per Airtel Nodal Officer we are in same plan but our plan parents are different. Whereas the plan details are clearly mention in our bill and our call charges of CUG plan are same.
I feel that I have cheated and I will not get full facility as per CUG plan. Please do the needful.

Pradeep Keshari
[protected]