[Resolved]  Airtel Postpaid — No services & bad customer care

i bought a postpaid naumber ([protected]) on 10 august 2009. i sent a message regarding activation of special five plan and inquired to cousmer care about the activation they told me its activeted the number i included in the plan was hyderbad number . I bought the airtel number just for the sake of special five plan . but when i got the bill it was calculated @ 1 rupee/min instead of @50 paise/min . I told them that i will not pay until airtel won't calculate the bill acording to special five plan . I stopped using the number but still i get the bills and calls from the cousmer care . I still say what i said earlier but they dont do anything but in last few days they starting using abusive language and they also threatened me too many time . on 18/11/09 i got a call from cousmer care number[protected] from a lady she just started saying things i cant even mention . But is this the way airtel is giving training to their employees and if Mr Bhupinder Narula is still operations head i would like to ask him is this the way they are representing their compony by not giving the services and dealing in bad manner with coustmers. i would like to report this matter and if possible would like to forward this to the head of operations, AIRTEL in delhi .
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Aug 14, 2020
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