[Resolved]  Airtel Postpaid — DIDN'T GET MY REFUND

Address:Bangalore, Karnataka

I APPLIED FOR CONVERSION OF MY [protected] AIRTEL PREPAID TO AIRTEL POSTPAID AND PAID AN AMOUNT OF RS. 300 TO THE AIRTEL REPRESENTATIVE. THEY TOOK MY PROOFS AS REQUIRED AND TOLD ME THAT IT WILL BE DONE WITHIN 48 HOURS NOW AFTER 2 DAYS I CALLED THEM AND TOLD THAT IT HAD NOT GOT CONVERTED TILL NOW THEY TOLD ME TO WAIT AGAIN FOR 3 DAYS. AFTER 3 DAYS WHEN I AGAIN TRIED TO CALL THEM THEY DIDN'T PICKED UP MY CALL AFTER 2-3 DAYS I RECEIVED A MESSAGE THAT MY REQUEST FOR POSTPAID CONNECTION CAN NOT BE PROCESSED. SO I AGAIN CALLED THEM FOR REFUND OF MY PAID MONEY THEY DIDN'T PICKED UP THE CALL AND EVEN THE AIRTEL COSTUMER CARE PEOPLE ARE NOT HELPING ME OUT AND MY 300 RUPEES IS IN DARK. I HAVE THE RECEIPT OF THE PAID MONEY ON THEIR COMPANY'S RECEIPT PAPER.......WHAT SHOULD I DO..??
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54484
    Pending
    0
    Resolved
    21956
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information