Airtel Postpaid Mobile

3 Reviews

pratitvijay on Nov 18, 2011

Billing Issue

I received my current invoice and while checking the call details online, And I am very surprised to see that there are six international SMSs are showing from my number to "00248985308" on dated 29-10-2011 at around 00:30. On the day I was in Travel.

I speak with Customer care executive and he refuse to support me as he saying the sms has been sent from my mobile number only, which actually was not.

It is very irritating that Airtel is also now on the wrong track for billing problems and unsupportive customer care.

Pratit Vijayvergia
Mobile - 9829242143

2 Comments

Comments

Jan 30, 2011 by

vikas_me

Airtel Postpaid Mobile - Kanpur, Kanpur Nagar, Uttar Pradesh, India

I have Airtel postpaid mobile connection, paid the amount through Airtel Kiosk @ Gurgaon on Dec. 18th, 2010 but the amount is still due as per the statement + late fees, contacted so.. called AIRTEL PRESENCE (Airtel Customer Service Team) via mail, got revert from Mr. RAKESH KUMAR that the issue would soon be solved.
COMPANY DID NOT provide me ANY SERVICE REQUEST NUMBER or DEADLINE DATE.
HATS OFF TO AIRTEL!! lols
Planning to SWITCH OPERATOR as it's been MORE THAN A WEEK'S TIME & seems they are STILL SLEEPING!!
Regards,
Vikas
e-mail: vicky841@gmail.com

Mar 19, 2012 by

jaswant.sisodia

Airtel Postpaid Mobile - Pune, Maharashtra, India

Hello Dear Airtel Team,

I was customer of Airtel postpaid u took this connection after MNP from Reliance and number is 9325310700. 1st my credit limit was near 500 ans as per my uses. But after that You have increased my credit limit up to 1200 without any prior intimation. Now in the last month i have got bill of arond Rs 3000. That time I was working with one company and for that I took postpaid connection so that my bill can be paid by our company. But after that due to some reason I left my job. I got bill of that amount and i was unable to pay that amount because I am not in job now. In the last month from Mumbai Airtel office one girl called at my home and talked to my mother and misbehaved with my mother by using wrong words that your son is bad man and after that she also called to my some friends and abused them very badly and said that you all are very bed persons. They all called me and told me whole story about you people that how Airtel behaved with us. I am asking you Airtel is it tha way of talking to them and how can you called them and behaved rudely using bad language. tell me who was using your Airtel connection me or that my friends and parents? Why you have behaved like this. I already told that how you people with any notice or intimation increased my credit limit and when my credit limit was 1200 then how that amount around Rs 3000 is come as bill. Now am jobless and also can't take help from home for money then how i can pay that amount of money.

Now I have got one mail from Mumbai Airtel recovery department mentioning that we will take legal action against to you. id you will not pay this amount of money to us. Why you people are doing this thing to me and frustrated fully and mentally torched. Why I should pay Rs 3000 when you already increased my credit limit up to 3000. I am not saying you to that I will not pay you but now this time my condition is not good. So give me some time more to pay but before it please make it clear why I should pay Rs around 3000 when my credit limit was Rs 1200 only. That time where you people were sleeping or didn't You have noticed about my credit limit that am crossing it.

Please do the needful and stop that activities of harassing me by making such bill. I will py when i will get my job and jobless now. You can contact me on 9579873600.

Regards,

Jaswant Kumar