[Resolved]  Airtel Prepaid — Wrong Recharge

Address:

Bangalore, Karnataka

On 18.11.2011 I had recharged Rs. 200/- for my Airtel Mobile No. [protected] (Bangalore Connection) from Jodhpur (Rajasthan) and received a message as "RECHARGE SUCCESSFUL on 18.111.2011 at 02.23 PM. Talktime Rs. 1.00 MRP Rs. 200.00. Trans ID[protected]."

It is a matter of great surprise that the Airtel Mobile authorities credited the entire amount of Rs.200/ for using 3G Internet in place of giving talktime of Rs. 200/-. This is a clear cheating from the Airtel side.

Moreover while complaining this matter to Airtel on their consumer care No. 121 an automatic voice message were available that "recharge Rs. 200/- ...... and get 500 mb internet free ......

It is therefore, requested to please instruct the Airtel authorities for immediate credit of talktime for Rs. 200/- to avoid any legal complications.

Meenu Maria Joseph, Bangalore
Mobile No. [protected]
email. [protected]@rediffmail.com