[Resolved]  Airtel Prepaid — STOP mail alerts / [protected]

Address:Bangalore, Karnataka

I m receving two sms with content :

Messages :
1 :
AirtelLive(AL)
Thanks for downloading Mailalert from Airtel . You Have been charged Re 1
Sender : AirtelLive(AL) 54321
Message Centre :[protected]


2 :
57333
You have a new mail .
Frm :
Send READ to 57333 to read this message . To view your mailbox , send MAIL .
sendder :57333
Message Centre :[protected]

Then Rs 1 is deducted from my account , I have not ativated any such services and this is going on since 4rth of May ,
I use Nokia 1100 , so in no case i have activated it or can access the e-mails .

I have called customer care around 12 times , they all were not able to resolve the issue .One o[censored]r agent identified it as issue w.r.t. rediff mail alerts .
You have allready deducted around 150Rs for this service which i have not asked for , this is really bad .

Please stop this service as early as possible .


Please Reply
Regards
Anup Kumar Pandey
[protected]@gmail.com
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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