[Resolved] Airtel / Prepaid — activation of airtel blog service

SG6174

from Chennai, Tamil Nadu

Address:

North 24 Parganas, West Bengal

Since last few weeks Airtel started to cheat some customer. Unnecessarily it activates some value added services without customer's prior permission. And when we contact the customer care personnels, some fools (of them) try to convince us that we activated that service personally.
I am S.Ghosh, a Defence personnel, my mobile no. is [protected]. I have been a airtel customer since last 6-7 years. Usually I activate NOP or Mobile Office every month. And I think I need not to take any advice from a fool (some of them) to activate any service. On 08/04/11 I found that Rs.10 is deducted from my account for activating the airtel blog (Bachchan). Immediately I informed the c.care. But some 'Manik'(cust.care exe.) forcefully told me that I activated that personally. Some days earlier a 'chat service with some tolly actress' was activated automatically. Anyway, then Airtel admitted their fault and I got back my deducted balance. Some of my friends facing same type of VAS service activation problems for the last few months. So, I request the Authority to look into matter with immediate urgency. Otherwise we have to choose other option through MNP.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

udit goel

from Mumbai, Maharashtra

Airtel — forceful activation of value added service

my no. is [protected]

I deactivated my services of picture posts for hollywood and bollywood.
but it again gets reactivated on its own and i get the msg. for it had been reactivated and charged rs.10

it happened for 10 times.
as i deactivate it, after few hours it gets reactivated..

please get it solved as soon as possible..and i want the 100 rs. that had been deducted from my balance to be credited...
this is really a serious issue, as i cant even anyhow deactivate it...

i'll be very thankful to the concerned..!!

bhardwazs

from Nagpur, Maharashtra

Airtel — faulty activation of service

Madam/Sir
i m utilizing the pre paid services of airtel & my mobile no. is [protected]. it is always happening with me that without activation of any services from my side the company is activating different services and unnecessarily debiting my account. after talking to the customer care executive it is informed by them i have been activated the services but it is not so. is there any curb to the company for doing these ridiculous things to me .
thanks & regards

gvdhotre

from Ahmedabad, Gujarat

Hello,

I never seen such cheating from airtel. Yesterday (23rd Apr 2011) on 8.37pm when I was on online using my mobile(moblie No:[protected]) network suddenly airtel radio activated service appears and Rs.20/- is deducated from my account.
Suddenly I surprice that I cannot enteror contact any services how it activate. I contact my demo service sim via (M:[protected]) to airtel representative they said that you yourself activated the service. (answered ticket nos: 75820650, 75821097, 75821246, 75822057,[protected]. How "worst it is?"
I say if you have to make money please leave your wife, mother & siters to prostitution give to customers to enjoy and earn money. Don't do like this.
Your representatvie make me cheating more than three times like this activating tirupati live service, astrology pack & now airtel radio pack.
what/s results doing like this?

If your representative are like to conatact me please contact bellow address.

Gopinath V Dhotre.
Post: Yadwad-591136
Taluk : Gokak Dist: Belgaum
State: Karanataka.
E-mail: [protected]@gmail.com
Mobile No: [protected], [protected]