Airtel - Prepaid — OUT GOING IS BLOCKED

SIr,
I bought a new prepaid card [protected] on 08/11/08 (chennai), then my outgoing has been barred on 10/11/08 because of incomplete submission of documents. I have submitted my address proof in the nearby airtel showroom(velachery) on 11/11/08. I was not accessed still to date. Then i again submitted my documents in the same on 17/11/08. I am having Rs 57 balance on my mobile. I want to know the status of my documents.Plz do the needful.

Thanks and Regards,