[Resolved]  Airtel (Prepaid) — ACTIVATION OF SMS PACK WITHOUT MY DEMAND

My airtel prepaid number is [protected]. On 31 March, 2009 my balance was Rs. 132.84.On 01 April, 2009 Rs.112.00 was deducted from my balance.On query about this deduction to customer care, I was being informed that a SMS pack of Rs. 112.00 had been activated on your phone(for which I didn't demand). I lodged a complain with the customer care (complaint i/d: 5552805; dtd: 01/04/09) and assured that the matter will be sorted out within a week. After not getting reply till 15/04/09, I again lodged a complain ((complaint i/d: 280500;). Like this I had been repeatedly assured for the refunding of the money and the solution of the problem for one & half month but never sorted out, however i didn't use the offer for the valid period of one month from the date of activation. like this I had been harassed and didn't get my money back also. Therefore I request you to look into the matter and do the needfull.