[Resolved] Airtel Prepaid — customer care service | |
I activated airtel live on saturday but without downloading anything i was deducted 15 INR.And also iam unable to talk to coustomer care executive. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved May 31, 2016 dilip12's response My previous sim card does not work. SIM number is :[protected]-53S Please check and activate my SIM. | |
 360 Comments | |
Comments
hi!
am arunkumar my no is [protected]...am not not satisfied with the airtel customer care...they are not responding properly..i have not yet activated frenzo chat...but automatically it was to be activated in my number...i had contact with the customer care service ...they told me that it will be deactivated soon...up to date it was not deactivated...and monthly 20rs was losing..its hurting me..please do the neccesary step...otherwise i will change the service...thank you...
(arun kumar)
am arunkumar my no is [protected]...am not not satisfied with the airtel customer care...they are not responding properly..i have not yet activated frenzo chat...but automatically it was to be activated in my number...i had contact with the customer care service ...they told me that it will be deactivated soon...up to date it was not deactivated...and monthly 20rs was losing..its hurting me..please do the neccesary step...otherwise i will change the service...thank you...
(arun kumar)
dear sir
i am sorry to say that i am customer since jan 2004. and i am not agree with with services in shimla because of poor signal at jakoo area.
i complained many time to your booth.
i am also request to you to kindly don't disturb my nuber with any [censored] call and alerts
i also complaining about automatic alerts for which i never opted.
therefore you are requested kindly don't disturb my number i.e. [protected].
other wise i will move to court for justice.
i am sorry to say that i am customer since jan 2004. and i am not agree with with services in shimla because of poor signal at jakoo area.
i complained many time to your booth.
i am also request to you to kindly don't disturb my nuber with any [censored] call and alerts
i also complaining about automatic alerts for which i never opted.
therefore you are requested kindly don't disturb my number i.e. [protected].
other wise i will move to court for justice.
respected sir, my airtel sim number is [protected]. i lost my airtel sim with my mobile in an one accident. then i apply to blog that sim and also i want new sim that same number. so i complaint to customer care but they told sim is not in your name. but at that time of bought, i will give my id proof with my photo but now my sim is not in my name, how can it possible?... so please do the needfull and help me to arrange to provide the sim with same number is as soon as possible... thanking you...
Dear sir/madam, ...
i have one Airtel prepaid connection, that is = [protected] belongs to Mr. Indrajit Saha. actually i m suffering incoming/outgoing calls bars problem till one month. from 15/11/2009 to 16/12/2009. my problem is they r want RAV. so, i already been submitted all, in my nearest distributer on 17/11/2009. but till today they r not any reply/active the connection. No body has help me to suffer this problem. that is my distributer staff/ costumer care executive/etc, they r all assure me it's will be done shortly. now till to day i m waiting...
so sir, what can i do pl. inform me pl. sir... help...
Mr. Indrajit Saha
Accounts colony, Lumding
Dist. Nagaon (Assam)
i have one Airtel prepaid connection, that is = [protected] belongs to Mr. Indrajit Saha. actually i m suffering incoming/outgoing calls bars problem till one month. from 15/11/2009 to 16/12/2009. my problem is they r want RAV. so, i already been submitted all, in my nearest distributer on 17/11/2009. but till today they r not any reply/active the connection. No body has help me to suffer this problem. that is my distributer staff/ costumer care executive/etc, they r all assure me it's will be done shortly. now till to day i m waiting...
so sir, what can i do pl. inform me pl. sir... help...
Mr. Indrajit Saha
Accounts colony, Lumding
Dist. Nagaon (Assam)
Airtel Prepaid — Complain against internet service charges
D/sI am holding your prepaid mobile service subscription (No. [protected]-). I am also using the internet service of the same.
My plan is provides me 100 MB downloading in day and 2 GB downloading in night free. Till date I haven't crossed my free night downloading limit.
On 20/12/09 at 6:30 A.M. I have downloaded a file (10 MB) from opera.com Again on 2012/09 at 6A.M. I have downloaded a file (10 MB) from mozilla.com On both occasions my balance has been deducted Rs 30 & Rs 19 respectively. When I asked to your customer care representative that why my balance has been deducted within the free limit, he replied that some sites are not free. I got shock on this answer because before this from your side nobody provided me such kind of information.
Again if site is asked me to pay the money for its any product than it is only me who shall decide whether I buy it or not. Who is the service provider to decide the same?
Please explain this matter and also give my balance back.
Regards,
Suresh Singh
Sir / Madam,
I am using the airtel mobile ( [protected] ) since last few years and am a big customer of yours but these days we are facing problems from your side on our cost.
We have faced the problem that last time also that some service was automatically started and my balance was reduced ( Rs.57deducted and got refund of Rs. 50 ) and now again the same problem has been faced by us and Rs.30 has been reduced and after calling the customer care they are telling to put one mail and send that to higher authorites and then only the money will be refund to you .
This is not fair and request you to do the needfull so that we can continue as loyal customer of yours and will be happy with the services provided by you and take care that such things do not happen again in future .
I am using the airtel mobile ( [protected] ) since last few years and am a big customer of yours but these days we are facing problems from your side on our cost.
We have faced the problem that last time also that some service was automatically started and my balance was reduced ( Rs.57deducted and got refund of Rs. 50 ) and now again the same problem has been faced by us and Rs.30 has been reduced and after calling the customer care they are telling to put one mail and send that to higher authorites and then only the money will be refund to you .
This is not fair and request you to do the needfull so that we can continue as loyal customer of yours and will be happy with the services provided by you and take care that such things do not happen again in future .
Airtel Prepaid — Complaint against internet service charges Reminder
D/sI am holding your prepaid mobile service subscription (No. [protected]-). I am also using the internet service of the same.
My plan is provides me 100 MB downloading in day and 2 GB downloading in night free. Till date I haven't crossed my free night downloading limit.
On 20/12/09 at 6:30 A.M. I have downloaded a file (10 MB) from opera.com Again on 2012/09 at 6A.M. I have downloaded a file (10 MB) from mozilla.com On both occasions my balance has been deducted Rs 30 & Rs 19 respectively. When I asked to your customer care representative that why my balance has been deducted within the free limit, he replied that some sites are not free. I got shock on this answer because before this from your side nobody provided me such kind of information.
Again if site is asked me to pay the money for its any product than it is only me who shall decide whether I buy it or not. Who is the service provider to decide the same?
Please explain this matter and also give my balance back.
Regards,
Suresh Singh
Dear Sir/Madam,
I am a prepaid connection holder ([protected]), receiving unwanted SMS from Cricket, AM-Promo and entertainment. As these SMS's are not free which results in cutting my phone balance unnecessarily. Please block/stop those SMS flow into my number.
Regards
I am a prepaid connection holder ([protected]), receiving unwanted SMS from Cricket, AM-Promo and entertainment. As these SMS's are not free which results in cutting my phone balance unnecessarily. Please block/stop those SMS flow into my number.
Regards
hi this is srihari, my no is [protected].Actually my problem is i am sending any message from my mobile to any mobile no. message sending is failed.i dont no what happened.i try to customer-care for this issue, but unable to contact to customer care executive.plz help me
my mobile no is [protected] it is prepaid connection and showing UNREGISTER SIM FRON ON DT: 31.12.2009.
so i requested to you kindly solve my problem as soon as possible.
please do the needful.
so i requested to you kindly solve my problem as soon as possible.
please do the needful.
Complaint
I m a customer of Airtel Prepiad since 2008, I had recharged my mobile no.([protected])on 1st Jan.2010 at 11:05am for Rs.200/- I received an sms from Airtel as follows:
"RECHARGE SUCCESSFUL on[protected] at 11:05AM.Talktime Rs.1.00.MRP Rs 200.00.TransID[protected].Dial *121# and get instant help."
I want to know why the talktime is Rs.1.00 only though I had recharged my cell for Rs.200. The Balance enquiry shows Rs.6.00 only.
If there is some Transaction mistake then please correct it and inform me & correct my balance accordingly.
I m a customer of Airtel Prepiad since 2008, I had recharged my mobile no.([protected])on 1st Jan.2010 at 11:05am for Rs.200/- I received an sms from Airtel as follows:
"RECHARGE SUCCESSFUL on[protected] at 11:05AM.Talktime Rs.1.00.MRP Rs 200.00.TransID[protected].Dial *121# and get instant help."
I want to know why the talktime is Rs.1.00 only though I had recharged my cell for Rs.200. The Balance enquiry shows Rs.6.00 only.
If there is some Transaction mistake then please correct it and inform me & correct my balance accordingly.
my mobile no [protected] prantu hello tone apnaapp set kar diya gya hai jo ki galat hai .
dear sir
i am airtel prepaid customer my problem is that i recharged rs-395(internet card) my internet is also start .but start only in computer not in my mobile. every time
i will contact customercare they will not put my call .some voice are comming that
hamare yah call karne keliya dhayavad & my phone is disconnect they were not recieve my call & if i contact to customer care to the other airtel phone they will recieve.. please serious about my complaint my mobile no is-[protected]
thank you
i am airtel prepaid customer my problem is that i recharged rs-395(internet card) my internet is also start .but start only in computer not in my mobile. every time
i will contact customercare they will not put my call .some voice are comming that
hamare yah call karne keliya dhayavad & my phone is disconnect they were not recieve my call & if i contact to customer care to the other airtel phone they will recieve.. please serious about my complaint my mobile no is-[protected]
thank you
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I have given a complaint in the airtel customer care regarding invalid deduction of charges from my mobile no ([protected]), i have given complain so many times but its not being solved yet, and every time i call them they say just say its under process, i am just fade up with these services, pls solve my problem and improve the customer care services.
ples call on [protected](sagar bagadi)