[Resolved] Airtel Prepaid — packs are not activated yet and rude behaviour of customer care executive | |
my name is kuldeep kumar and have a connection of airtel no.- [protected]. On 8 dec,2009, i have sent request of activated msg pack of Rs 10, and that time my mobile balance was above Rs 15. But yet, it couldn't activated. When i registered the complaint to your customer care executives, then she said-- i will activate it within 24 hours but it couldn't activated now. When i again called to CCE, and I said -- i will complaint yours in airtel office because you are not activated my packs then she said-- to whom you will complaint, don't bother, yu can complaint to anyone. This shocked me too much. Now I have decided to disconnect my connection within 2-3 days. And I will buy RELIANCE of 1 paise/sec plan because they activated msg pack readily and their customer executives don't speak rudely. RELIANCE is also very inexpensive than all, offers good connectivity. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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