Airtel / Prepaid Connection — non professional flow of system

Address:

Sangrur, Punjab

I purchased airtel prepaid connection having no. [protected]. i already submitted my id proof twice to there dealers in market , but my connection get barred .

i talked to airtel customer care , they said we didnt received any documentation for this no. , so thats why my no. get in barred situation. one of the senior give his clear statement to me that they have no dealing with any dealers or retailers , they deal only to their established offices in various cities.

Again i submitted my id proofs to their office at sangrur (janta radio)on[protected], Miss richa (tele customer care employee) assured me that your no. will b in working in between 24 hrs. today is[protected] , but my no. is still not working , now airtel customer care are saying " sir your no. nvr b in live mode".

Is this the way to deal to their customer , i lost my 300-400 rs balance in that no. hope any one can help me,

thanks