[Resolved]  Airtel Prepaid Mobile Card — About account balance reduction

Address:

Pune, Maharashtra

I am vaibhav maruti bhosale ,my mobile no.is [protected].my complete is as follow

1.In November i am recharge 500/-, On 500/- airtel offer is full talktime get.But i get only 439/- I am call to callcenter to i was not get my talktime 61/-remaining. They say in 48 hrs you balance will be come but balance not come i call to call center after 48 hrs not connect to callcenter from my airtel no. then i call from mymother airtel no. call was not conected from my airtel no.([protected]) and balance is not comeing they surely say in 24 hrs balance will come and you send message My Airtel to 121.but balance not come i try to call callcenter but call was not connect to callcenter.
after 1 month my call connected to callcenter they say your recharge type(Mobile banking) is different so my complat is if on 120/- i get 120/- on same recharge type so why i not get on 500/-.

2.On 22/01/2013 my account balance is 96/- and internet balance is100Mb.i was recharge 120/-rupees so my total talk time will be 216.On that night i was set 2hrs internet but my 100mb balance reduces i stop my internet usege(i downloading only AdobeReader but not competely download) that time my balance is 167/-(i assume the internet pack completed that's why my 49/- rupese). My complete is in next day 23/01/2013 my account balance is 0.00/- i call to call center they say you use internet so your balance is reducese but i have internet balance so why if say i want detail(how many paise kb per second) so they say only, you use internet we didi not give you bill i say transfer the call to sinear they say sinear is bize so i say i call later but i try next time to call the call is not connected to call center(I call only one time to call center.)

so what can i do my total 228/- balance is reduces.