[Resolved] Airtel Prepaid No - [protected] — SIM Blocked | |
The above No was being used as a post paid number and after the expiry of the plan, the same was converted into a Pre Paid numberfor which the documents were submitted to Airtel office at Fateh nagar New Delhi( Shibatel), who lost them. The docts were again submitted alogwith photo and the number became operational after a few days.After 15-20 days, a message was received about failure of address verification.I immediately contacted Airtel Customer Care, who confirmed that there was no such enquiry pending.It was actually confirmed by the Shift manager at that time.The confirmation can be obtained from call record.After a week, the number was closed.I had not only converted the number as a lifitime pre paid but had also recharged and put a pack in that number. I therefore request u to please look into the matter as no one had ever tried to do the address verification as no visit was made by anybody at my residence or No Contact made. Secondly since the number was initially a post paid no, the address verification was probably not required. Thirdly the staff posted at your Shibatel Office would ensure that nobody should ever take an Airtel Connection. Presntly I am posted at Rajkot and I had a postpaid Airtel No-[protected] which I closed and took a Tata No instead.On closure I received a letter from Airtel for continuing the services. Tell me in the circumstances, would anybody dare to have an Airtel Connection. I have already spent may be 24 hours of my active time to speak to Airtel and calls for an app. amt of Rs200/-plus Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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