Airtel Prepaid — Main Balance Deduction

Address:Kanpur Dehat, Uttar Pradesh

Dear Sir,

I (Ajit Pratap) am using airtel prepaid no. [protected] for last 2 years, on 6-Apr-2011 by evening I recharged my phone by Rs. 100. But next day my account was diducted for caller tune charges while i have not applied for any one. and when i complain on customer care the disconnect the phone. they Dicduct Rs. 45 for that without any pre information.

Regards,
Ajit Pratap
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Cheat consumers by acitivation all valued added services without notice, and deducting the balance without notice, and after calling there consumer care for consistently 2- 4days and after once constumer care guy says this and this bla bla service is requested by you so we are deducting the money from prepaid balance (which i have not opted or send any SMS), imagine if these people deduct daily 1 or 2 ruppee by crores of people what you be there rough tournover of over (2crores per day) this is how they cheat the customer...very sad to cheat consumer daily.


Same in my case also, everyone should raise this issue and kick there ...
dear sir,

i am narendar my mobile number is [protected], i had never activated games club service provided by airtel, i every month have been charged Rs-30 from my account every week totally i have been charged Rs -90 till now.i want the amount Rs-90 to be credited in my account or else i will have to take legal action.

i hope you go trough the complaint and solve the problem soon...


thanking you,
Narendar

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54484
    Pending
    0
    Resolved
    21956
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information