Airtel Prepaid — re-submission of document | |||
Hello Sir/Madam, This is regarding the document submission messages that are sent on my mobile atleast 5 times a day. When I visited the airtel relationship center for submission of documents, I provided the local address proof, they are asking for the permenant address proof. At the time of taking sim card i.e. 4 years back, all the documents were already submitted. Also at the time of taking sim card they require local address proof. Every time they require a different document. Are any rules defined for submission of document? These people are simply harrasing the users and they have no mannerism to talk. Also the customer care number (121 and [protected]) does not work when I select the option to talk to customer care executive. Kindly look into the matter and atleast make some compulsion for giving some sort of behavioral training to the staff or take educated staff. Was this information helpful? | |||
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After 4 years i[censored]sage airtel is asking me to resubmit the documents. i have given all the required documents and cross signed Photograph at the time of taking the Sim card 4 years back.
My Number is [protected] and unfortunately i lost my phone and SIM card on Friday (3rd December 2010).When i asked at the Sector 18, Noida, Airtel customer service center for Duplicate SIM, they informed me that the number does not belong to any one as their system is not showing any name against the number([protected]).
now from Friday i do not have my number with me.
On Saturday morning(4th December 2010) i have resubmitted the Address proof, ID card, Photograph (which i should not because i have already provided them the same at the time of purchasing the SIM in 2006) to push the process of taking the duplicate SIM card, but when i am visiting the Sector-18(atta Market) Airtel center they are not issuing me the Duplicate SIM card due to documents submitting(ideally which i did couple of times now)
Please let me know if you can make this process faster so that i can take the duplicate SIM and continue using AIRTEL.
Kapil Malik
Alternate contact number [protected]