[Resolved] Airtel Prepaid Services — Automatic deductions | |||
I am a Airtel Prepaid customer for the past 3 years and recently i have been facing many problem on automatic deduction in the name of "Easy Search" amounting to Rs 1.5...wen i checked the logs i saw that 5 tymes my account has been deducted wid 1.5 and even though i contacted the customer care they were unable to attend my problem and instead blaming me. The supervisors also were rude to me sayin that they have not got any sort of complaints and blamed that it was bcoz i was using internet service due to which it is deducted but i havent used internet in my mobile for past a year. When contacted with my friends they too had the same problem and i think airtel is cheating customer and not able to provide valid reason for it seems to be a gimmick from the customer care persons who should be educated enough to understand the problem and solve... i am in the verge of changing my network or sought legal action.... Thank You Ajay Balasubramanian [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Airtel Prepaid — automatic deduction
We are using Airtel sevices from past 4 to 5 years and we use to trust them. But now the company has changed they have become like vultures they are in look out for an oppotunity to levy some unathorised chages as and when like.I have called the airtel cutomer service to activate do not disturb like 5 months ago for my moms mobile and they said that it will be activated in 45 days a rediculous time gap they have given but still i said ok but they keep on sending my mom the same unwanted sms and keep on activating some services which my mom doesnt even know about and started charging rupee at first everyday now it went upto rs5 everyday today i spoke to the customer service representative he said that it was me who activated the service and after a conversation he decided to deactivate the service and to my surprise he said that there is another service which is presently activated on the and asked wether i would like to deactivate it as well (and this service is about some chat with a cricketer it seems) this is the level they are going down to now. Airtel is really becoming a thief in a corporate veil.
I would like consumer complaint forum to take some severe actions against these people who think that they are above the law and think themselves as so called GODS.
rs.2 per day deduct, why?cell no.[protected] please call me for more problum.if not cal i will use port.
not recived my full money
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Airtel Prepaid Services — deactivation of astro daily subscription
Please un subscribe the astro service.My mobile no. is[protected]
Please do the need ful.
Thanking you,
with regards,
A.Raja Ravi Sankar