Airtel Prepaid — charges taken to non subscribed service as `subscribed' | |||
Sir, on 2nd March, 2011, I recieved a message from Airtel service of charging Rs. 30/- for the subscription of jokes. Earlier the jokes used to be recieved once in awhile, to which I did not care. But charging for the service which I had not subscribed is unauthorised. Since the year 1998, I am the customer of Airtel, in these recent last few years, these kind o[censored]nauthorised charges are being taken out all of a sudden without any notice or information. Leaving me helpless to make an urgent call, if required. What do I do ? time and again I cannot keep on recharging, so as to keep my self in touch with others. Since 1998, I am using Airtel service, with different connection. But, after coming to Maharashtra, in 2001, I opted for Airtel Prepaid connection for the good service provided by the company earliar when in Delhi, Now I am not getting to know as to the company is compelling me to switch to other service providers. I request the company officials to let me know the reason for such behaviour. on top of it, the calls to the call center are charged, which is ridiculous. Or do the company want me to tell my friends, not to opt for Airtel service ?. Again the request to refund the charge of Rs. 30/- back to my prepaid number[protected] and oblige me. Was this information helpful? | |||
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