Airtel Prepaid — unilateral deed of balance

Address:

Pune, Maharashtra

Ph.No.[protected]-prepaid - In the name of C N Narayanan. Recharged Rs.295 on 7th dec. while balance was Rs.69/- and on 17th Dec, aRBITRARILY WITHOUT INFORMING ME AND WITHOUT MY AUTHORISATION the Airtel deducted the balance of Rs.325/- leaving a balance of Rs.39/- In between 7th dec. and 17th dec. my usage was only Re.1. I made complaint on 17th giving details about my usage and the co. reaction was that my recharge of dec is not with them and recharge was made on sept, only While I gave the SMS confn. details of 7th dec. and the usage details, now they inform me that the recharge benefit has been passed on to me but where the balance has gone as I have not used it at all and I wanted them to show me the details of my usage so that I have utilised the balance of Rs.325 in just one day. I would like you to check my previous occasions, that with Rs.295/- recharge I used to use the balance anything between 2 1/2 to 3 months period and within a period of 7 days the same amount in full is ridiculous. Kindly check and give me relief as I am retired and I cannot be made to run behind these big cheaters like airtel.