Airtel — Airtel is providing top ups for unavailable channels

Address:

Pune, Maharashtra

Hi,

I recently logged on the Airtel website to manage my DTH connection. I was pleased to see that Discovery HD, Turbo and Science were being offered. I then subscribed to them. I also subscribed to the Movies Now HD topup. They also showed the FX and Fox Crime topups so i subscribed to the same. When i got home that evening i was kicked to catch up on some HD action and some quality entertainment. To my shock, these channels are not being aired by Airtel as on 15th/16th April 2011. The money for the same has been deducted from my account.
i have created an image from my account details and the evidence is compelling and i would like to take Airtel DTH to court for fraud. I have proof that the money is deducted and that the channels are not aired.

the customer call center does not work. no one ever picks the phone. If i text them i get no call back. i would not recommend Airtel DTH to any consumer EVER

please help me in this regard

regards
Yuri Pinheiro