[Resolved]  Airtel — WIRELESS MODEM NOT WORKING

Address:

Ranchi, Jharkhand

I BOUGHT AIRTEL 3G MODEM FROM RANCHI IN 3OOO & MONTHLY RENTAL OF 498. I WAS SAID THAT IT IS HAVING SPEED IN MBPS BUT ITS NOT GIVING THAT. THAT IS NOT THE ACTUAL PROBLEM, PROBLE IS THAT ITS NOT WORKING IN DELHI , THEY SAID THAT IT IS HAVING ROAMING YOU CAN USE IT ANY WHERE IN INDIA, BUT THAT IS WRONG ITS NOT WORKING IN DELHI. I WENT TO AIRTEL COSTUMER CARE OFFICE IN DELHI , THEY SAID THAT WE DONT HAVE ANY RECORDS RELATED TO MY AIRTEL MODEM NUMBER. I TOLD THEM TO GIVE ME NEW SIM FOR MY MODEM , THEY SAID WE DONT GIVE YOU THAT YOU NEED TO BUY IT AGAIN NEW MODEM HERE. MEANS IT JUST WASTING OF MY MONEY.....I WANT TO KNOW WHY ITS NOT WORKING HERE IN DELHI. I AM SPEND LOTS OF MONEY IN THIS & IT IS HAVING NO USE. NOW I AM IN DELHI. I WANT TO KNOW WHAT I DO WITH THIS NOT WORKING MODEM. ITS BEEN 2 MONTH I AM NOT RECHARGING IT. MAY BE AFTER 3 MONTH THE SIM GET BLOCKED....SO PLEASE HELP ME SOON AS POSSIBLE...

AIRTEL MODEM / SIM NO - [protected]
AIRTEL MODEM REGISTER TO - KUNAL KAPOOR
MOBILE NO OF ME - [protected].