[Resolved]  Airtel (Rishi Communication, Gurgaon) — no activation of the new airtel sim (prepaid) connection

Address:Gurgaon, Haryana

Hello Sir / Madam

I had taken a new airtel connection (prepaid) around a month back from a nearby dealer of airtel connection (Rishi Communication,GF-112A, Sushant Vyapar Kendra, Sushant Lok-I,Gurgaon). It took quite long for the no. to get activated and then it again got disconnected after a few days. And currently the sim is lying inactive because of which I am facing lot of problem.

Upon asking the dealer the reason for the same he said there was some discrepency in the address whereas I have other numbers working on the same address proof. Also there was some form which was missing whereas I had submitted all the required documents and filled up the required details correctly.I was asked to fill up the form again. I was told it will now be activated in 2 days but sadly enough its been 6 days and still the sim is inactive.

I have visited the dealer several times and asked him the status of the activation of the sim. I never got a proper reply from him. I really dont understand where exactly the problem lies.
I am totally disappointed with the kind of service Airtel is providing to its customers and the inefficient airtel connection dealers.

I would like to request the concerned authority to kindly to look into the matter.
Thanking you

PS: The Airtel number that I had taken which is not yet activated is +91 [protected] by the name Siddharth Merathia.

Regards

Siddhika Merathia
+91 [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54483
    Pending
    0
    Resolved
    21956
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information