Airtel — unfair deduction by adding services by airtel

Address:

Kullu, Himachal Pradesh

Respected sir,

i am Dr.Anchit Wapa. my no is [protected].iam an airtel prepaid customer.
my complaint is :
i was unkowingly subscribed by airtel with
1) voice cricket subscription service by airtel and charged rs 3 for it on 3rd march 4:21 pm.
2) on 21st march GAMES CLUB_30_05 was "chosen" fror which 5rs was charged for day.
3) again on 22nd march rs 2 was charged for "choosing" GAMES CLUB_30_05 for 1 day.
4) on 22nd march i had my no top up with 50 rs my balance was 43.81rs.... but was soon deducted rs 40 from my account for the same thing,which i had not subscribed to.
I called the customer care for these complains searially for 3 consecutive days
the first guy who received my complaint said that the service will be deactivated.but the next day i was deducted again for the same by rs 5 then 2 then 40.,
when 40 rs was deducted i called the customer care again .this time i was told that the service was active and was deactivated now ,and that i would be refunded rs 40 within 4 hours.... which never happened.!!!!!!!!!!!!
.
sir. kindly look into the matter and take action against airtel. this is my second complaint against them.

waiting in anticipation

dr.Anchit wapa.
Manali.[protected] bsnl [protected](airtel)
dr.[protected]@gmail.com