[Resolved]  Airtel — SIM not activated

Address:Mumbai Suburban, Maharashtra

Hi,

My no. [protected] was ported to airtel on 19th feb,2011 and from since then my services automatically gets barred untill I reinsert sim in my mobile. I have tried keeping sim another handset but i was facing same problem. I have complained many a times at customer care about this issue with no proper reply.

At last on 8th march,2011 they have told me replace my existing sim with new one from Airtel relationship centre which I did from Borivali (West), Mumbai relationship centre, at 12:00 noon, by paying Rs. 25 for the sim and they have told me new sim will get activated in maximum 4 hours but untill 11:00pm my sim is not activated yet.

To my surprise today when I contacted customer care they have told me your number is not in thier database which means youe number is not ported yet to airtel.

Regards,
Ashish Mishra
Mobile:[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 17, 2016
Complaint marked as Resolved 
Verified Support
Feb 13, 2013
Airtel Customer Care's response
Namaste,

We would like to inform you that your concern listed 31 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Hi,

I have taken corporate sim and more than one week over and still my sim is not activated and i called up customer care and they told that still thay did not receive my application and i have already handover the application to exicutive.this is realy bad service from Airtel, they are very good in advertise but not in service to custome..

Airtel — New sim not yet activated

I bought an Airtel SIM card on Saturday Sept. 13 and was told it would be activated on Monday. I have tried every day since then to activate it by calling 123 and always get the same reply: Check Operator Services. Today I called Customer Care and was told first told that it had been connected, which was not true, and second, that I had provided no identity - also not true, as I sent my passport photocopy and a photo of myself. If I had kno9wn Airtel was so inefficient, I would never have opted for this connection. I see that many other dissatisfied customers have sent a variety of complaints. If Airtel is unable to honour their commitments, could I please have my money back? I see no reason to make them a gift of Rs. 300. The SIM card I hold is Mobile No. [protected] - a totally useless number.
I had purchase one AIRTEL sim on 16.06.08 but till now i.e. on 18.06.08 at 11:00 am my sim is not activated.
Please help me...
Rajeev
dear sir
i had bought an Airtel sim card bearing no. [protected] & then deposited the Application Form with valid documents as said by AIRTEL POINT Jharsuguda before one & half month, but after one week or more my Incoming calls were active but Outgoing calls were barred, so i called the Customer Care Executive (C.C.E.) & found that my documents are not submitted. So i questioned the same to AIRTEL POINT they replied that the documents have been missed, so kindly send us the documents again. So I did the same. now after 1 month when the Sim Card was deactivated, i asked the C.C.E. and the reply was the documents were not submitted, so i asked AIRTEL POINT they say now that the card can't be activated, and argued me rubbish & told me to buy a new card. SO CAN I KNOW FOR WHOSE MISTAKE I WILL BEAR THE LOSS.
Hi This is Bhupesh Gautam

recently 4 weeks back I've buyed a new sim card of Airtel from Pandey Mobile, Uttam Nagar. But after doing so many effort I'm not able to call from that number as well as not been able to dial any number from that sim card. I've already put Rs. 444 recharge in that sim. I've talked to the mobile shop owner and Airtel customer care, but both of them are throwing the ball in one another's court. Please help me to get that activated.

Thanks
Bhupesh Gautam
Dear sir/madam

i took airtel mobile number [protected] from a shop situated in aligarh on 30 Nov 2008, now 24 hrs are passing but it is not activated. can you inform me why it is not activated. I will be highly obligued to you.thanks...

Azizurrahaman
Dear sir/madam

i took airtel mobile number [protected] from a shop situated in aligarh, now 24 hrs are passing but it is not activated. can you inform me why it is not activated. I will be highly obligued to you.thanks...

Azizurrahaman

AirTel — not activat sim

my mob. no. is [protected] demo no. is not activat in 30 days pls activat my no. and your distibeutar is tell me wait few day so i have loss my money and time

AirTel — SIM NOT ACTIVATED.

DEAR SIR,
2 WEEKS AGO AIRTEL AGENTS CAME TO MY HOME AND SOLD ME ONE SIM OF POSTPAID ACCOUNT. THEY GAVE ME SIM NUMBER ONLY AND TOLD ME THAT BY TOMORROW THEY WILL TELL ME THE NUMBER AND WILL ACTIVATE IT.
I HAVE CALLED THEM MANY TIMES BUT, IT IS NOT YET ACTIVATED.
THERE NUMBER IS :- [protected].
my number is [protected].

AirTel — sim not activate

sir

i am using air tel since 2005.The cell no is [protected].
There was no any complaint report by either side. In the month of jan'08 i have submitted Rs.1000 for three years validity.it is a corporate conection with GPRS facility. for GPRS i have to pay 99 plus sirvice tex per month which i have paid also.ON 23 feb 2009 i have paid 500 rupees for gprs without getting any facility from airtel.
but since oct'08 after I missed my sim air tel has provided the sim without active.I have discussed with customer care so many time but no body has given me response from customercare representative of air tel.
i hope you will support me for this and also you r requested take action for compensation also as i am wasting my money since oct 08.

your sincerly

pradeep verma
Hi
I lost my mobile last thursday(11-Jun-2009) and I immediately informed at Airtel Relationship Center, Electronic City, Bangalore-100.
I request to executive to block MY SIM.
She suggest me to buy NEW SIM and told me I should not worry about the plan and Number(+91-[protected]), It will be same.Even she Informed me that MY NEW SIM Will get activated today(11-Jun-2009) 03.00 PM.
But 4 days passed nothing has happen still SIM Not activated.
My connection is POST PAID Corporate (WIPRO-CUG 199 plan)

Please help me I try to reach the custome care but no satisfactory answer I received.
Thanks & Regards
Ashok Bhadviya
+91-[protected]
sim not activated
Dear sir/madam

i took airtel mobile number [protected] which is a free sim provided wih a 5130 model set, it has thrice disconnected now its more than a week has passed but it is not activated. can you inform me why it is not activated.
it has been almost 20 days i hav bought a new sim which is still not activated..
all documents are already submitted
it is an utter disappointment at this end .
This arrogant attitude of airtel india is not et all tolerable.
Either return my money or activate it right now
# [protected]
hello sir/madam
I bought a Airtel sim from retail shop in madurai but still it did not activated .I give the proof of voter id and i still not get activated .plz make fast way to activate procedure. My mobile number is [protected]
my sim no [protected] missing before two week and another sim collect covai airtet office sim in not activited
i had blocked the outgoing of my number because the SIM was lost.
now i have issued a duplicate SIM. although i have submitted the ID proof and other details, still the outgoing service has not been restored.
kindly look into the matter.
contact no. [protected]
I have applied for a prepaid number on 21st Jan. The number is [protected].
The SIM has not yet been activated. I have complained on 24th, reference number is PR[protected].
The SMS I got says that you will revert in 2 working days which hasn't happened.
There is no response from Airtel
Does Airtel respond to complaints on this site?
Sir,
I have requested for MNP for my [protected] from my idea to airtel on 25/01/2013 and i got a new airtel sim from retailer. My idea sim stopped working on 02/02/2013 but till now Airtel sim is not activated. I have made contact to airtel customer care many times but did not get satisfactory response. Please help me as soon as possible.
Airtel sim number, that is given by retailer is[protected]

Thanks and regards
Sandeep Kumar
[protected]
sandeep.[protected]@gmail.com
I bought an airtel sim on 04/06/13, but even after 1 month the sim didn't activated.

customer care is not reciving the phone.
mob. no.-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54495
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information