[Resolved] Airtel — Value added service | |||
Dear Sir/ Madam, I have an airtel no. [protected]. In this number one value added service "ISLAM PORTAL' has been activated. After activation airtel has been deducting Rs.3/- per day. I have been calling airtel customer care since last 20 days and I had talk with customer care Executive, Senior Supervisors and Manager several times to deactivate the service. They assured me that the service would be deactivated but till now I didn't get any result from the airtel and still they are deducting balance for the above mentioned service. Therefore, I request you to kindly take an action why my value added service has not been deactivated after informing them several times. With regards, M. Rahman Umsning, Shillong Meghalaya Phone No. [protected] Was this information helpful? | |||
Oct 17, 2016 Complaint marked as Resolved Verified Support Jan 23, 2013 Airtel Customer Care's response Namaste Mr.Rahman, This is to inform you that your concern listed on 22 Jan. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 19, 2013 Airtel Customer Care's response Namaste Mr.Rahman, We would like to inform you that your concern listed 22 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com? Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 30 Comments | |||
Comments
Dear Service provider
My mobile Number is : [protected].
The value added services like messages (Specially from 58888+[protected] with down load are coming to my mobile which i have not asked for.
Even after several reminders this facility was not removed and I had been charged with down load charges.
Request you to remove the facility from my moble.
Regards
Pradeep
My mobile Number is : [protected].
The value added services like messages (Specially from 58888+[protected] with down load are coming to my mobile which i have not asked for.
Even after several reminders this facility was not removed and I had been charged with down load charges.
Request you to remove the facility from my moble.
Regards
Pradeep
i have not asked for the coming message from 64611001.and i m very much disappointed from the response of my complaint.i m a student and cannot tolerate these unusual expenses as my one rupee has been deducted every time even if my inbox is full please solve my oproblem.otherwise i will change my connection and this will disappoint u .
archana
archana
my number is [protected]
The value added service like messages ( Specially from 5888
+[protected] I have not asked for.
Even after several reminders this facility was not removed and I had been charges.
Request you to remove the facility from my mobile.
Regards
Bikas MandaMy mobile Number is [protected].
+[protected] I have not asked for.
Even after several reminders this facility was not removed and I had been charges.
Request you to remove the facility from my mobile.
Regards
Bikas MandaMy mobile Number is [protected].
My number is [protected].
I am also frustrated by the message coming from 64611001.Please deactivate this service permanently from my mobile.
Already 40-50 rs has been deducted from my account.
Problem with airtel is after deactivation sms it again automatically gets activated.What the hell is the problem with u r system.I am totally physically(going to customer care 4 km away) and mentally harassed by airtel.
Going to change SIM soon if not action taken and never let myself and my belongings to use airtel in life.
I am also frustrated by the message coming from 64611001.Please deactivate this service permanently from my mobile.
Already 40-50 rs has been deducted from my account.
Problem with airtel is after deactivation sms it again automatically gets activated.What the hell is the problem with u r system.I am totally physically(going to customer care 4 km away) and mentally harassed by airtel.
Going to change SIM soon if not action taken and never let myself and my belongings to use airtel in life.
I am also frustrated by the message coming from 64611001.Please deactivate this service permanently from my mobile.
my mobile no.- [protected]
my mobile no.- [protected]
I am also frustrated by the message coming from 64611001.Please deactivate this service permanently from my mobile.
my mobile no.- [protected]
my mobile no.- [protected]
The value added service like messages ( Specially from 58888
+[protected] I have not asked for.
Even after several reminders this facility was not removed and I had been charges.
Request you to remove the facility from my mobile. I even dont know how to deactivate this.
+[protected] I have not asked for.
Even after several reminders this facility was not removed and I had been charges.
Request you to remove the facility from my mobile. I even dont know how to deactivate this.
vas service — vas services 58888
To,Airtel Manager,
Regarding deactivation of vas serivce 58888, my refrence no is [protected] wich you gave to us but still i received message from 58888 and whenever i refilled my balance it automatically deucted the charge.
my request is if am not interested to receive this service then why you are sendding the same again and again.
i contect customer care, hot line, call centre also but no result i saw till now so, i humble request to manager please deactive this service and refund my balance which you are deducting.
plase do the needfull.
thanks & Ragards,
Ashish Singh
The value added service like messages ( Specially from 5888
+[protected] I have not asked for.
Even after several reminders this facility was not removed and I had been charges.
Request you to remove the facility from my mobile.
Regards
Bikas MandaMy mobile Number is [protected]
+[protected] I have not asked for.
Even after several reminders this facility was not removed and I had been charges.
Request you to remove the facility from my mobile.
Regards
Bikas MandaMy mobile Number is [protected]
i have subscribed[protected]VASpack, alert) by mistake. Now i want to unsubscribe this service[protected].Please suggest me so that i can unsubscribe or deactivate this service from my mobile. My contact no. is 91-[protected]
The value added services like messages (Specially from 58888+[protected] with down load are coming to my mobile which i have not asked for.
Even after several reminders this facility was not removed and I had been charged with daily one Rupees charge.
Request you to remove the facility from my moble.
Regards
CA Suresh Choudhary
My No is [protected]
Even after several reminders this facility was not removed and I had been charged with daily one Rupees charge.
Request you to remove the facility from my moble.
Regards
CA Suresh Choudhary
My No is [protected]
yes even my phone had the same problem.
this is highly irritating.
this is highly irritating.
dear friends,
I receive regularly message from 64611001 and deduct a/c from my mobile. pls help me.
I receive regularly message from 64611001 and deduct a/c from my mobile. pls help me.
Dear Sir,
Kindly STOP Service - 1(Cricket Scores Alerts) on my Mobile No. [protected] with immediate effect.
I have also made several complains telephonically to your service centre to stop the said service. Please do the needful.
Thanking you.
Kindly STOP Service - 1(Cricket Scores Alerts) on my Mobile No. [protected] with immediate effect.
I have also made several complains telephonically to your service centre to stop the said service. Please do the needful.
Thanking you.
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Robin K
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Robin K
Pls deactivate Bollyspice subscription service on my no. [protected]
thank you.
thank you.
Airtel has now become the most unprofessional and unethical organization. In the name of "value added service" - which we never opted or have our consent for, they have been deducting money from a pre-paid card service. Upon realising that this is happening, i checked with the mobiles of my parents, they are also unknowingly being deducted for vairous services such as cricket updates, bollywood updats, etc. Upon calling Airtel, they indicate that they willl refund only part of the money deducted. I would want to sue Airtel for all of this and the time i had to spend in having this resolved. I would advice the general public to be aware of this "day time robbery" being conducted by Airtel.
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Even after several reminders this facility was not removed and I had been charged with down load charges.
Request you to remove the facility from my moble.
Regards
Pradeep