Airtel

7 Reviews

srikanthkhv on Oct 29, 2011

prepaid to postpaid

sir,

i have applied for post paid connection on 15/10/11 and paid 500/- deposit at air tel center at siripuram, Visakhapatnam and they given a new Sim. but i didn't get any conformation from air tel. by till date its not activated. same day i submitted the documents at air tel office. my mobile number is 9866843425. they given a slip about the new Sim and deposit. i mailed two times to air tel and till now my Sim was not activated. please help me in activation of my new postpaid connection.

6 Comments

Comments

Bharathy Jayaprakash

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Airtel - Chennai, Chennai, Tamil Nadu, India

This is regarding the ineffecient service of Airtel..
I just viewed the complaints board. com witha search word Airtel
THere are 376 pages with an average of 5 complaints per page means 1880 complaints...
I dont understand where is the company leading to in customer care aspect and Customers being the revenue driver for the company!!

I still have the problem of getting the postpaid connection. it has been more than 5 days since i lodged all the documents for the conversion, what i get is only calling the 121 with post paid saying not my baby and prepaid saying post paid will handle...

I fail to understand what is the telecom giant doing with such a hopeless service?
This private company is no better than a PSU...

Pankaj Kumar Rai

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sir/madam

I Pankaj Kumar Rai have applied for prepaid to Postpai on date 04/08/2009 in Vasai airtel shop. they told me that your searvice will be start from 10/08/2009. I visited on 11/0809 that my service is not started they replied that i send your application form and you contact to Mr. Dewang on Mob No. 9890048614.I tried many times on the same No. but still i do not get any Possitive reply from him even he do not picked up phone and again i visited in vasai airtel shop and met to Mrs Nameeta i told her then she repplied i can't do anything otherwise you can take return your fund if you want you have wait and watch but when I asked how many days it will take i got answer i am unable to say just u wait.
So I kindly request please give me right solution otherwise I will become comple to discontinue your service because of poor service provide and misbehave of your executive.
thanks
pankaj kumar rai(9730357272)
pankajrai1977@yahoo.co.in

ramsb74

Airtel - Chennai, Chennai, Tamil Nadu, India

I am writing this on 14/12.. My Airtel Mobile service has been down since last 4 days!!... I regret to have chosen Airtel to move from Prepaid to Postpaid due to a disappointing, disgusting and decieving handling of the migration. On Friday without telling me, Airtel has disconnected my prepaid service and I have been recieving "SIM Registration Failed" message from 10/12 until now. Since I didnot receive the replacement SIM earlier, this happened. Airtel executive in Ascendas/Adyar office advised me to get a replacement SIM in order to get the activation of Postpaid service. When I visited on Monday itself, they could not make service work even today 14/12.. No responsible response from Airtel executives on how long it will take!! This is the most ridiculous service from Airtel who is boasting off with 3g and all while the matter of fact is they are strugglign with post paid services itself !! I strongly condemn the action of Airtel which has caused severe disruption to my service without any logical reasoning and damaged my customers who have been unable to reach me for last 5 days!!

Feb 5, 2012 by

raju281983

i want call history of my number 9597247803 jan 1to 31 2012

Aug 17, 2012 by

Frozaq8

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Dec 18, 2012 by

Anjali Ohri

Airtel - New Delhi, South Delhi, Delhi, India

I had requested for a change in my sim from prepaid to postpaid. I received a new sim after verifications and was informed that my number would be functional in 72 hours,I waited for 72 hours and waited for a few more. then i complained to the airtel customer care who were extremely unhelpful and non professional to the extent of disconnecting calls.The prepaid and postpaid no.'s both indicated that this no. {9818908687} was not with them.Being a proffesional. except losing me some professional financial loss and respect from my clients. i was promised that senior officials will contact me but unfortunately nothing of this sort has taken place. i would like you to look into this matter and act reasonably.

MY COMPLAIN NO. IS : 195107298
CELL NO.: 9818908687
CONTACT NO. : 01146161347