[Resolved]  Akai — MUSIC SYSTEM NOT WORKING FROM DATE OF PURCHASE

Dear Sir,

I have purchase one Akai make DVD player & Music System as on 28/9/08 from Raju Electronics Navghar Road Bhayander East Mumbai as per bill no.199 & Challan No. 499 .Sir we found some problem in music system(woofer) as box type model no 201SGH & SR.NO.34342326 are not working, so many time verbally lodge the complain & Mr Inder come from your side & he suggest to me after checking this set sent to service centre for two hours for servicing & we short out the problem at service centre within 2 hrs.because all parts & instruments are available at our service centre BP. Road Bhayander east .I sent the set to service centre through dealer Raju Electronics for servicing as on 02/11/08 but till date not short out my problem & set not return to me after serviceing.Dealar says at present some parts are not available in market.Sir as on 26/11/08 1 call come for your service centre for requirment of copy of bill same day i submited the copy of bill again & Confirm on phone no [protected] Mr R.K Gupta & he say to me on phone we short out your problem one or two day after servecing other wise company new set provided to you but till date not short out my problem. Pl. look this matter & short out my problem otherwise give the instruction to dealar for replace of set or return my payment immediately.
Your service man Mr Inder no. [protected]
RajuElectronics Tel No.[protected]

Thanks & Regards

Vipin Chaturvedi
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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MUSIC SYSTEM NOT WORKING FROM DATE OF PURCHASE
Dear Sir,

I have purchase one Akai make DVD player & Music System as on 28/9/08 from Raju Electronics Navghar Road Bhayander East Mumbai as per bill no.199 & Challan No. 499 .Sir we found some problem in music system(woofer) as box type model no 201SGH & SR.NO.34342326 are not working, so many time verbally lodge the complain & Mr Inder come from your side & he suggest to me after checking this set sent to service centre for two hours for servicing & we short out the problem at service centre within 2 hrs.because all parts & instruments are available at our service centre BP. Road Bhayander east .I sent the set to service centre through dealer Raju Electronics for servicing as on 02/11/08 but till date not short out my problem & set not return to me after serviceing.Dealar says at present some parts are not available in market.Sir as on 26/11/08 1 call come for your service centre for requirment of copy of bill same day i submited the copy of bill again & Confirm on phone no [protected] Mr R.K Gupta & he say to me on phone we short out your problem one or two day after servecing other wise company new set provided to you but till date not short out my problem. Pl. look this matter & short out my problem otherwise give the instruction to dealar for replace of set or return my payment immediately.
Your service man Mr Inder no. [protected]
RajuElectronics Tel No.[protected]

Thanks & Regards

Vipin Chaturvedi
[protected]
MUSIC SYSTEM NOT WORKING FROM DATE OF PURCHASE
Dear Sir,

I have purchase one Akai make DVD player & Music System as on 28/9/08 from Raju Electronics Navghar Road Bhayander East Mumbai as per bill no.199 & Challan No. 499 .Sir we found some problem in music system(woofer) as box type model no 201SGH & SR.NO.34342326 are not working, so many time verbally lodge the complain & Mr Inder come from your side & he suggest to me after checking this set sent to service centre for two hours for servicing & we short out the problem at service centre within 2 hrs.because all parts & instruments are available at our service centre BP. Road Bhayander east .I sent the set to service centre through dealer Raju Electronics for servicing as on 02/11/08 but till date not short out my problem & set not return to me after serviceing.Dealar says at present some parts are not available in market.Sir as on 26/11/08 1 call come for your service centre for requirment of copy of bill same day i submited the copy of bill again & Confirm on phone no [protected] Mr R.K Gupta & he say to me on phone we short out your problem one or two day after servecing other wise company new set provided to you but till date not short out my problem. Pl. look this matter & short out my problem otherwise give the instruction to dealar for replace of set or return my payment immediately.
Your service man Mr Inder no. [protected]
RajuElectronics Tel No.[protected]

Thanks & Regards

Vipin Chaturvedi
[protected]
MUSIC SYSTEM NOT WORKING FROM DATE OF PURCHASE
Dear Sir,

I have purchase one Akai make DVD player & Music System as on 28/9/08 from Raju Electronics Navghar Road Bhayander East Mumbai as per bill no.199 & Challan No. 499 .Sir we found some problem in music system(woofer) as box type model no 201SGH & SR.NO.34342326 are not working, so many time verbally lodge the complain & Mr Inder come from your side & he suggest to me after checking this set sent to service centre for two hours for servicing & we short out the problem at service centre within 2 hrs.because all parts & instruments are available at our service centre BP. Road Bhayander east .I sent the set to service centre through dealer Raju Electronics for servicing as on 02/11/08 but till date not short out my problem & set not return to me after serviceing.Dealar says at present some parts are not available in market.Sir as on 26/11/08 1 call come for your service centre for requirment of copy of bill same day i submited the copy of bill again & Confirm on phone no [protected] Mr R.K Gupta & he say to me on phone we short out your problem one or two day after servecing other wise company new set provided to you but till date not short out my problem. Pl. look this matter & short out my problem otherwise give the instruction to dealar for replace of set or return my payment immediately.
Your service man Mr Inder no. [protected]
RajuElectronics Tel No.[protected]

SIR SO MANY TIME CALL TO INCHARGE MR. D’SOUZA ON NO.[protected] & MR.RK GUPTA ON NO. [protected], BOATH ARE ALWAYS GIVE PROMISED & SAYS YOUR SET EXCHANGE WITH IN 2-3 DAYS BUT TILL DATE 7/1/09 NOT SHORT OUT MY PROBLEM.
MR D’SOUZA SAYS YOU CAN PAY SOME EXTERA FOR NEW SET VIDEOCON COMPANY, I AM AGREE BEFORE 8-10 DAYS FOR PAYMENT BUT HE NOT DELIVER MY SET.

PL. ADVICE ME & TAKE THE NEEDFUL AGAINST ABOVE CONCERN PERSON.

Thanks & Regards

Vipin Chaturvedi
[protected]

Akai — Design defects in 22'' flat TV model THINZZ

The set has developed many defects which could not be rectified even by Akai service centre Kanpur. It seems to be a case of faulty design by M/s Akai Electronics for which the consumer is made to pay.
Dear sir
I have purchase akai tv ct-2205 samurai thinzz 17 oct 2006. it is not working it have many problem and i am fasing many problem 1st year of purchasing
Sir,
I have given my akai TV model no SUMO-29 SD . I have given complain to AKAI Consumer Electronics India Ltd.. My Complain no is BAN/[protected] dated 05 Nov 09.I have paid Rs 550/- to the servicing agent Mr gupta (Mobile No: [protected]) on 08 Nov 09 at 1600 hrs without getting my TV serviceable. Mr Gupta charged spare cost and he had not given any receipt and short spare also. I informed this matter to customer care Mr vishnu and confirmed many times telephonicallyand I sent RTI on dated 10 Nov 09 and reminder vide letter NAL/DEP/PR dated 06 Jan 10 but I have not received any reply till date. I purchased my Tv on 06 Jan 2004 which have the 1 + 6 years warranty(for CRT) but above said agent was not agreed for additional 6 years warranty and .Still my TV under warranty but above said agent was charging the momey for CRT which was under warrenty.

Kindly solve my problem.

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