[Resolved]  Apsrtc — Money refund

Address:Andhra Pradesh

I am K.Ramesh booked the APSRTC travel ticket though internet on 19.09.2011 from S.R.Nagar to Koyylagudem. Ticket no:4554251. Service No:1346 / KPHB - PVM and travelling date 04.10.11. Seat No:17, 18 &22. Ticket fair 750/-. Due to telagana bandh bus was cancelled. I intimate through customer care no[protected] several time for refund money. complaint given through consumer foram in the month of November. still I unable to get the money.
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Aug 13, 2020
Complaint marked as Resolved 
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APSRTC — Refund money irrespective survice cancel

I am K.Ramesh booked the APSRTC travel ticket though internet on 19.09.2011 from S.R.Nagar to Koyylagudem. Ticket no:4554251. Service No:1346 / KPHB - PVM and travelling date 04.10.11. Seat No:17, 18 &22. Ticket fair 750/-. Due to telagana bandh bus was cancelled. I intimate through customer care no[protected] several time for refund money. Still i am not getting the money refund
Still i am not getting the my money agaist complaint. how to know whether APSRTC read the complaint or not
months going on. still problem is not solved. how we can agree the peoples are doing job like this. I submitted complaint months back. i am not expecting solution only against my problem. Still i am unable to whether complaint received by APSRTC or not
we tried to book tickets online on 10 December our money got debited but tickets did not get booked.After half a month we did not get our money back.I am sending our account transactions in PDF file.Please refund us as soon as possible.

Below information was sent to us.
Dear MORUBOYINA ANKAMMA RAO,
Your payment for the Order with Reference number [protected] on the Merchant Website : apsrtconline.in has been successfully processed.


The charge will appear on your card/bank statement as:APSRTCONLINE.IN

For your convenience, we have provided the Order Information below.

Order Information

Merchant Website : apsrtconline.in
Date :[protected]:46:45

Merchant Reference Number : [protected]
EBS Payment ID : 31390218
Payment Mode : Maestro
Amount : 798.00

Customer Name : MORUBOYINA ANKAMMA RAO
Customer Email : [protected]@iith.ac.in

Status : SUCCESS
Hi,

On 7th of JAN 2015 after 11:30 I booked one ticket from ongole to BHEL Keertimahal.420 Rupees deducted from my hdfc credit card account but ticket not booked.after this again I booked this time the ticket booked but what about the first transaction when can I get my money back? it`s happen one and half month back.still i did n't get my money back.even i was given complaint and i called customer care number of times they are not responding properly. my complaint id is Ticket ID :236204 and my user id is skbeerala. Please do the needful things.

Thanks,
Siva

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    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
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    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
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