[Resolved]  Apsrtc — Ticket amount not refunded completely after cancellation through online

APSRTC failed to refund the amount completely after I cancelled my ticket online.

I have reserved ticket online from rjy to bhel to travel on 02 Aug 09. But due to some reasons, I have cancelled my ticket online on 22Jul09 which is much before the journey date.

The total fare charged by APSRTC is Rs.530(For 2 adults). By excluding reservation and service charges, it has to refund a total of Rs.506. The attached photo specifies this amount clearly.

Instead of the above said amount, to my surprise I got only Rs.186 back into my credit card account. I mailed to [protected]@apsrtc.in so many times but I did not get any response from them.

If they are not responding, to whom I can inform?

Regards,
Rajesh