Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Cheated by APSRTC conductor. Attention to all of the APSRTC customers and specifically Nellore APSRTC and tirupathi passengers, who traveling from Bangalore to tirupathi.
I had traveled on Dec-19-2008 from Bangalore to tirupathi in VOLOVO. the ticket fare is 360. I had given 500 note and the ticket cost is 360, and he didn’t returned the balance amount. Before starting the bus I asked the balance amount to driver (he himself conductor), he said I will give the balance amount (160) at the destination point (tirupati). When I asked the balance in tirupati he said I have already return you the balance. Like this that bas... was laying. What I can do at that night in APSRTC complex. I tried to complain to the officials but no one is available. This person is had big beard. This bus no. AP11Z6039. This bus belongs to NELLORE 2 depot. like this i was lost 140/-. so becarefull when you travel in the APSRTC buses, and don’t get cheated like me. Best of luck to all apsrtc passengers.

i would like to know abt conductor details. he is working in tirupati. his route is tirupati to kanipakam. his name is " Gurrappa". pls send me some details about his...

Thanks and regards,
sowjanya.

Dear sir,
My name is bhanu prakash working in hyd my native place is tadepalli gudem in west godavari district. i am travelling in aps rtc buses only. now a days there is a lot of troble to book the ticket because of travel agents in tadepalli gudem they are charging VOLVO TICKET PRICE 450Rs/- TO 500 Rs/- but the ticket price printed in ticket 380 rs/- NON AC TICKET origina price 238 Rs/- they are charging 250 rs/- to 300 rs/- and they are useing very bad language to the customers and they are doing very bad publisity to A.P.S.R.T.C and converting the passingers to privete travels what is this sir, you have to take the action . THE AGENT IS NARAYANA TRAVELS beside hotel Sriram T.P. Gudem

sir,
you can lodge a complaint against the ticket vendor in ''http://www.ccccore.co.in'' which is maintained by ministry of consumer affairs.

sir iam from kukapally every day iahve to travel from allwyncolony to kukatpally ...the shuttle bus driver was not stopping in bus stop daily and he was behavior was not good please take an action against him thanku sir

Please run the buses from karimnagar to chennai

It would be verymuch helpful for online user. Please do the needful.

It would be verymuch helpful for online user. Please do the needful.

customer service is very poor and apsrtc staff abruptly disconnect the phone without giving full information.

Please start the Bus secrecies KPHB to Karimnager because these days most of the people living in Miyapur and Kukatpally area. At least initial days start services 2 times in a day (morning and evening).

Please accept my request.


Thanks
Sharath

donate one ac to apsrtc man

Dear Sir Dated:[protected]

Sub:(Compliant Againest APSRTC Garuda Services from MGBS to Pune; Service No 1093)

I Praveen Kumar Madeshi working for a MNC company in pune regularly travel by APSRTC.

These days services from RTC become worst than ever.
I have traveled to pune on 30th November 2008 along with my wife by APSRTC Garuda Service No 1093 Dept Time 18:00hrs.

All the way we cant even have a nap because of countinious rattle and squezing sounds of window glass and pillar. Even AC system was not working properly with water drops falling all the way from AC unit on one side of the bus.

Earlier a boy used to serve water bottles which are free of cost by APSRTC, these days one has to ask for water bottle otherwise they simply avoid giving the bottles to any of passingers and the same thing yesterday happened with me.

I think some one need to concentrate and protect the need of passengers at priority from APSRTC.

Thanking you all,

Yours faithfully
Praveen Madeshi

To
The Vice Chairman & Managing Director,
Andhra Pradesh State Road Transport Corporation,
Bus Bhavan, Musheerabad,
Hyderabad.

Sir,
Sub: Much hurdles caused in travelling through APSRTC Buses on Purchase of Jubilee Hi-tech Ticket - Reminder - reg.

As a part of my job, I use to travel so many places. One of my Cousin working in APSRTC has suggested me to purchase Jubilee Hi-tech Ticket so that I can travel in any APSRTC Buses upto Super Luxury and preference will be given to JHT ticket holders even in reservation also.
On 01.12.2008, I travelled by train from Visakhapatnam to Vijayawada and having heard about this JHT ticket through my Cousin, I purchsed a JHT Ticket no.09866 on 02.12.2008 at Vijayawada Bus station.
When, I approached the Current Booking Counter at VJA to reserve my seat for my journey to Guntur, they straight away refused to reserve the seat and directed me to the ATM's Office, one person is sitting there reserving the seats and when I contacted him, he replaied that number of ordinary buses with conductor services are available and directed me to board the conductor service bus only. Having no alternatie I travelled in ordinary service from Vijayawada to Guntur.
I have not faced any problem at Guntur and Nellore Bus stations. They regarded the JHT and reserved my seat for my journey from Guntur to Nellore and from Nellore to Vijayawada.
After reaching Vijayawada On 04.12.2008. I have to go back to Visakhapatnam. When I contacted the Current Booking counter at Vijayawda Bus Station, they refused to reserve the seat and directed me to Station Manager's room. Again at ATM's room, they denied to reserve the seat and directed me to board the buses which are found vacant seats. There-fore, having no alternatie, I waited for long time and made my journey in two cut journeys i.e., Vijayawada to Rajahmundy, and Rajahmundry to Visakhapatnam.
Having experienced all this, I understood that particularly at Vijayawada Bus station, the current booking counter staff are not reserving the seats on JHT tickets. Were there any instructions not to reserve seats on JHT ticket holders? Even, at Asst.Traffic Manager's Office staff also refusing to reserve the seats on JHT ticket. Why so?. One of the staff at ATM's Office, Vijayawada gave an advice to me that I should reserve the seats in advance. Having purchased the ticket, I prefer to travel number of places on this ticket. How can I go to each place in advance and reserve my seat. Is it practically possible? Even certain blank seats (MLA/MP Quota I believe) though available are not being reserved to JHT ticket holder before last minute also.
When I approached the One man service bus Drivers/Conductors of Super Luxury buses for my journey, they refused to allow me under the plea that "Only four seats are available and entire service was advance reserved. They will give these seats only to the FARE paying passengers only and they would not allow the JHT ticket holders, as they have to pay the TOLL GATE FEE".
I Would like a clarification on the following:
a) Were there any specific instructions to Vijayawada Bus Station staff not to reserve the Seats on JHT tickets at Advance Reservation counter and Current Ticket Booking counters? If so, how can JHT person will perform his journey?
b) Were there any instructions to the Super Luxury Drivers/Conductors not to accept theJHT ticket holders and allow only fare paying passengers only since they have to pay the Toll gate Fees?
Such above hardships will be definately make the travellers to go away from APSRTC Buses and prefer other mode of Transport.

I submit this letter in your office on 10.12.2008, there is no reply from your side.

Yours Sincerely,
H.V.S.R.RAGHUNATH
Address: Plot No:91, Shipyard Layout,
Rathnagiri Colony, Madhurawada, Visakhapatnam

yup

Vijayawada to hyderabad any VOLVO Bus service is poor. 1.: No wamting bags ( Suplyng Ordnary carry bags ) 2.
; if any body wamting inthe bus not cleaning, staff are giving head strong replyes like this: we are not cleaners go and complaint to the management. 3.: Tv.s are allways not working, 4.: water bottels are not cooing, and giving small bottels 5.: Eating items are old Stok getting smell for those things collecting more charges. 6.: for boarding or tiffen they are stoping private places. there items are nasty no neatness and getting more cost.7.: Main problem is seats condition is very poor no cousion (Seats going down) effect getting bake pain

Respected sir,

Recently APSRTC started online booking fecility,

1. fistofall that not working properly in the sence every time i am trying to login message shows as "server busy", why this service providing without working.

2. i booked ticket using apsrtc using online booking, this i done 15 days before my journy, Now i need the printout of the ticket for travelling by bus. But site always saying that "server busy"

will u provide a solution for this problem.

how can i travel without ticket printout.

Dear Sir,
As We are Working in IT company in Pune, We usually travel to Hyderabad on fridays in Super Luxury bus at 7 pm and we will return back on sunday in super luxury bus at 7pm. As we are IT employees we are not able to reach at time in the Monday mornings. So Please change the time of the Bus from 7pm to 5pm from Hyderabad so that we can reach Pune as early as possible.
Because of this reason we are prefering PRIVATE BUSES. By seeing the safety provided by APSRTC, I am sending u this request mail.

From Pune to Hyderabad the Starting Time is good ie, . 7pm
but From Hyderabad to Pune change Starting Time from 7pm to 5pm.

APSRTC — Senior citizen concession

The booking counter at Vanasthalipuram is not entertaining Senior Citizen concession or priority for seats.It is also not doing return booking.Please take action

bad maintanane of nuzvid depot — bad maintenance of nuzvid depot

nuzvid apsrtc depot is in very bad condition,buses r very bad conditions,the buses maintained here r old buses with heavy smokes,buses going 2 vijayawada from nuzvid is in woriest conditions,so,people are going to spl depot buses

i travelled from nuzvid to hyd on 17th of august.bearing service no 4005 at the time of night10 ;30 the journey was very horrible .from nuzvid there was no bues to the near by villages as i was practicaly scene that the students are suffering alot so please take the action

MY COMPLAINT AGAINST IT WAS CORRECT

suresh

dear nuzvid depo manager,

i have to give suggestion on nuzvid depo because i like nuzvid, sir plz increase buses from different places in our andhra pradesh like visakhapatnam, cheenai, kadapa. sir i request the buses should be in clean and easily to move with out smoke. sir plz provide the buses like indra, volvo, garuda plus then only passengers are easily to book our buses


i think so u will do it favour for nuzvid depo

Dear
Sir
My Name is N Rajasekher Reddy I am a frequent traveller to apsrtc 1989 now how the bus driver behaving with the passengers the bus time 21.50 at vanasthalipuram X roads I was trying to call him but he was not answering the call up to 22.20 at 22.20 when i again called to him his answer was very rudely spiking bus will come you just wait their till the bus comes I can't tell you the time in phone conversation the bus came at 10.40 to vanasthalipuram i asked to way you're not giving proper answer to me he very angrily spiking to me and shouting get out of bus I never had bad experience like today with Mr. Pv rao driver for service no 3552 how ugly language he was spiking in front of all the passengers I felt very bad and told him spike in proper language I will complain to depot manager and his answar was no noe can do anything to me not only manager complaint to chairman also no one can do anything to me get out from my bus this is Mr. P V Rao version so please take necessary action againnest if you need I will come personally
Thank you
Rajasekherreddy
[protected]

Hi,

I am a employee in Hiteccity and will be travelling daily from MMTS to Hiteccity.
There are lot of buses available till mndspace from MMTS, but we need to walk from gateway till oracle building.
I want to request you to get bus travel in this route also if possible.
Right now there is Amarjyothi Route II bus that travel in this route with 4 to 5 stops in middle.
Generally I will travel at 11 -11.30 AM inmorning and I see this buses over crowded.
I hope a bus in this route will not make any loss for APSRTC, it will be even helpful to people who travel from MMTS to Kondapur.
Please look into this request

Thaks,

dear sir,
yes this happening in APSRTC, today which i came by bus no: AP128Z 178 which came i in at nizam stop to telephone bhavan, he charged me r.s 4, actually it is r.s 3. i asked him but no reply his conduct also not good. one rupee is nothing for me.
ticket no:[protected]

thanking you,
sathireddy
[protected]

On 16.06.2008 i booked a complaint against authorised ticket agents. but till today i.e., 25.06.2008 the apsrtc never given any reply. why the public are giving complaints? why they are open the complaint cells in email? Better they can close all the complaint boxes and complaint cells. They never bother about the customers. This is the way of our apsrtc. Either any of the official is not having time to look after the complaints given by the public. There are so many complaints in the box, even a single sentence of reply the public are appreciated. But the officials did not bother about the public. If this is the situation where our rtc may go.

Dear Sir,

We are taking Krishnaveni bus pass from vijayawda to revendrapadu.

vijayawada to revendrapadu bridge:475/- ticket charge:10/-
vijayawada to revendrapadu village: 525/- ticket charge:10/-

Ticket charge is same for two bus points, but bus pass rate is different.Please take necessary action on this.

Thanking You
Ch.Rajasekhar
Revendrapadu.

Dear sir i want to do ticket agent for apsrtc bus services

Dear sir i want to do ticket agent for apsrtc bus services in gangavathi, hospet, manvi.in karnataka state.

how can become a agent, please inform.

Regards,
p.v.rao
class 1 contractor

sai nagar,
gangavathi road,
sindhanur.-584128,

this is not a complaint
i just wanted to request RTC for setting up a bus renewal counter in miyapur
or chandanagar
i just wanted to know how should i request the apsrtc authorities

dea sir,

we want bus from tallapudi to rjy early hours of a day. 7.30am to start from tallapudi. its came 8.30. because we go to office & collage. please send new bus or change polavaram bus timings. this bus came to rjy 9.30. please send below 8.45am sir.
[protected]@yahoo.com this is email id sir please send what we have to do to came bus to rjy bus station at8.30.
Thanking you sir,
M.Gangadharam;
tallapudi.

plz give me a suggestion, how i give ticket like a agent in tirupati, there is any procedure give me a suggestion.i want to become like a agent.there is any suggestion plz send that suggestion to my email i.d my email i.d is [protected]@gmail.com

Sir

we have given our buses to APSRTC in response to their tender. we have been paying Diesel, drivers salary
maintenance from our account. Off late Sales taxes department is claiming 12.5% VAT on total hire bills,
we get not even 1% profit from the rtc hire bills, it takes away about 80% towards Diesel, 10% for lubricants
3% for tyres and tubes, 5% salaries and other expenditure (this is inclusive of TDS) If we have to pay 12.5% of the total hire how to pay so much from our pockets. I believe RTC has to take up this with the Government and get exemption otherwise it has to refund like insurance so that we can pay to Sales tax. Please comment

How to become a RTC Agent

how can i become a agent in apsrtc

How to become a APSRTC Agent
EMAIL TO [protected]@rocketmail.com

I want open a bus renewal counter in chandanagar or ashoknagar, so please inform me how to become an bus renewal counter agent

Every week, I am travelling from HYD to Banglore and vice-versa. All Super Luxary busses are going to Chickballapur village for luggage. They are wasting time to load the luggage. All passengers are getting frustration for this. And Drivers are stopped at Dhabas/APSRTC bus stand hotels for dinner, which is not clean and food is worst. APSRTC need to consider about passengers helath. Try to understand the passengers problems and please avoid these kind of things.

how can i become a agent in apsrtc

how to be an agent with apsrtc its urgent please get back to me shivshakti.[protected]@gmail.com
please any one get back to me am from miyapur

i want do the apsrtc agent near kempapura hebbal, bangalore .please inform me as early as possible shekhar.[protected]@gmail.com

I NEED TO GET AGENT CODE IN KADIRI, ANANTHAPURAMU DIST. IF ANY ONE INFORM ME PLEASE AT [protected]@gmail.com

Yes I totally agree with this complaints and I want to add one incident.

I was driving my car and waiting my turn to come into main road (Maithrivan to Yusufguda road) from the lane near by Saaradi Studios.
One bike driver moved into main road and I following him, I come into road approx 30% and bus driver is driving fast and I stopped my car and he allow me to pass the bus and he is very aggressive to scold me I stopped my car opposite to say “can’t you see my car “. He says that can’t you see my Bus and he says that I do not know the driving and driving on road.
I think all the driver should learn driving from APSRTC drivers.
Most of the cases I saw they do not follow any traffic rules at traffic signals and normal road.
If any one observed this incident today 10Th March 2009 8:30 PM bus near by Saaradi Studios towards Yusufguda and I am coming from one lane to Maithrivan, Please comment.

I too agree with what my friend has complained about. It is really horrible and fearsome to ride on the roads. I feel only 4 wheelers can be a safe way to withstand the dashes of RTC buses. Such is the careless driving of RTC bus drivers.

I request the authorities to pay their special attention on this.

Thanks..