[Resolved]  APSRTC Complaint — APSRTC online ticket booking problem

hi, i am syed student of degree college, i lost my pass and id of apsrtc what can i do, please offer me a solution, thank you.

I have booked a ticket from BENGALURU to GUDIVADA.

When I am booking like all online customers I have selected (From) BENGALURU (To) GUDIVADA, then I was asked to provide all other info EXCEPT BOARDING POINTS the ticket was booked. On the ticket I saw my boardingg point is Shanti Nagar BMTC BS, then I realized that by default this site is taking Shanti Nagar as boardingg point, we can board at the know stops in bangalore.

Drivers had an argument before boardingg since they have called up me to know whether I am travelling or not, Finally they told that you did not select the boardingg point when you are booking.

I felt bad about missing the boardingg point selection, after I came to know that THERE IS NO SEPERATE STEP FOR THE BOARDING POINTS but we have to select KR PURAM from the "FROM" Drop down where we select CITY, this is really surprised me ?. How did the designers miss the important step? and how did they expect the users to select the boardingg points from the place where we select CITY ? They expected the users to select KR PURAM instead of BENGALURU.

I have come to know about this from the "Live Support" (VIJAYA VANI), this is the good thing they did by providing some instant chat and also another good thing is the Toll Free number, I have called up and reported this as a suggestion to (HARI), hope some body will correct this for sake o[censored]sers.

I did not get any support or proper info form APSRTC Bangalore or Shanti Nagar responsible person. They dont have patience to answer, this is what we expect from APSRTC since they are Gov't Job Holders. This is the reason Customers choose Private Service.

Thanks,
Anil.
[protected]

On the Travel day before few minutes I got a call from Driver saying that why are you not boarding at Shanti Nagar, then I replied " Sir we have booked but we are boardingg at KR Puram" he told "OK".

Before boardingg the Drivers started the argument

Hey regarding timings of the buses i saw a site which has good information that is www.apsrtconline.info if i remember correct try it

Hi,

To the Chittoor RTC deport Manager,

Now a days the 4:30 bus which starts from Chittoor to Bengaluru is not starting in on time and v r not able to reach offices on time.

Earlier the bus was leaving early as per timings but now a days its not moving on time.

Please consider this as a kind request from one of the passenger and do the need full.


Thank You.

Hi,

Please change the online reservation system.

When i am going to book online the seats will reserve by ladies all the ladies want window seat. when we open the site to book the ticket it will not allow beside ladies and only last seats will be available. So dont show any symbol for ladies so that it is easy to all of them. Do it as KSRTC online reservation does..

Thanks in advance

Booking ticket in reservation counter seems better.. seriously they are best compared to online booking.. completely vexed with hell of problems when booked online.. i suggest no1 to book online, because in case of cancellation or service failure they will make us suffer like hell..

HI,
Plz some one help me in solving the issue.I have logged into APSRTC online.co.in. I tried to book my tickets from bangalore.But in the "FROM" text box it is not showing "Bangalore" option. In the "TO" text box it is not showing "pulivendula" option. It is showing "** Place Name is not available, try another name. Click ESC to clear *** ". How to book ticket? PLZ some one cud help me.I will be thankful 2 u for ur help in advance.

Hi, This is Govindaraj, i have booked the ticket via apsrtconline.in site from chennai to Tirupati (up and down) on 17th May 2013. But the transaction got failed when i tried to pay money with my debit card. Also i have tried again i lose the same Rs. 398 + Rs. 398 = Rs. 796.00. Also i have checked seats in the buses. the Seats not allocated to me. Please any one provide the email address for apsrconline.in site to complaint about this.

Thanks,
Govindaraj K