[Resolved]  Apsrtc — Ticket Refund

Address:Hyderabad, Andhra Pradesh

I have booked APSTRC Garuda Bus ticket on June 17th 2011 from Tirupathi to Bengalure..the bus was to start @ 4:00 PM. after waiting for over an hour , to my shokcing I was said that service for the bus was stopped from past 3 days..and I was able to find out only when i met the manager.
I borded KASRTC bus and went to Bengalure..one part of the story
Now second part starts with refund of the ticket..I was scharged 748 rs for two tickets ( Ticket No : 1568535) inclusive of 18 Rs service charges. when I called up their No for refund they asked me to mail to
online.[protected]@apstrconline.in , whith the ticket datils.. ( which I have sent it on June 17th Itselt , reply for the mail awaited till today ). And from the day I had called almost 20 times to them every time I call I get the same repply we will chech and we will get back to you tomrrow. This has been the issue from past 20 days..I am fed up of this.
While lodging this complaint I have called them up and the smae reply.. we will call you tomorrow.

Hope some one looks into this matter,
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Andhra Pradesh State Road Transport Corporation [APSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    1359
    Pending
    0
    Resolved
    291
    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
    View all Andhra Pradesh State Road Transport Corporation [APSRTC] contact information