[Resolved]  Apsrtc — refund money

Address:Prakasam, Andhra Pradesh

hi sir,
I am Manoj kumar. i'm booked a ticket on online from Kandukur to Hyderabad mgbs. But the transaction will be failed in middle money is debited in my account, But ticket will not be confirmed. I am trying second time also money will be debited but ticket not confirmed. Please refund amount 814/- (407/- + 407/-) to my debit account number.([protected],citi bank). the payment details is below

USER ID: MNJKMR225

Bus service number: 5869(PMR-JBS)

Seat no:- 31


Payment recipt no 1:(for first transaction)



Merchant Reference Number : O_4182390
EBS Payment ID : 13730347
Payment Mode : Maestro
Amount : 407.00

Customer Name : manoj kumar sadineni
Customer Email : [protected]@gmail.com

Status : SUCCESS




Payment recipt no 2:(for second transaction)


Merchant Reference Number : O_4183072
EBS Payment ID : 13731217
Payment Mode : Maestro
Amount : 407.00

Customer Name : manoj kumar
Customer Email : [protected]@gmail.com

Status : SUCCESS
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

I am Sandhya. I had booked 3 tickets from Naidupet to Bangalore on 8th Dec. Tickets were not confirmed and money got deducted from my Account. From Two weeks I am trying both apsrtc customer care and bank customer care. Bank people are saying that the money 1224 rs transferred to APSRTC Account and they have got the cheque also. Please kindly check and Update the status of my money. The details are as follows.

Transaction ID: S[protected]
Bank: Indusind Bank
My APSRTC ID: addhala.[protected]@gmail.com
Used mobile Number: [protected]
Ticket ID :232090
Dear Sir,

I am Sandhya. I had booked 3 tickets from Naidupet to Bangalore on 8th Dec. Tickets were not confirmed and money got deducted from my Account. From Two weeks I am trying both apsrtc customer care and bank customer care. Bank people are saying that the money 1224 rs transferred to APSRTC Account and they have got the cheque also. Please kindly check and Update the status of my money. The details are as follows.

Transaction ID: S[protected]
Bank: Indusind Bank
My APSRTC ID: addhala.[protected]@gmail.com
Used mobile Number: [protected]
Ticket ID :232090
Sir,
I have booked from kurnool to guntur and Guntur to kurnool. But I cancelled them.
My references numbers are [protected] and [protected].i did not get any money back.plz send the money back

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    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
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