[Resolved]  Aquafresh Water Purifier — Customer Care not picking phones anymore

Address:South West Delhi, Delhi

I purchased water purifier (RO + UV) from Aquafresh (details below) on 04th Nov. 2010. There are 2 servicing to be provided in one year. Its now 7 months and there is still no servicing done.

Now that I called up several times for asking them for the servicing, after giving repeated excuses, they are no more picking the call even. I also tried to contact their Sales office ([protected]) and they promised me to get in touch with their Boss as he was out of station that time (must be another excuse), which never happened. They are also not picking up my calls anymore.

I also sent few mails to the email address they provided to me, but no response.

I am very disappointed with this kind of service provided to me.

Following are the details of this Company which I have:
==================================================
AQUAFRESH
F-12, Budh Vihar, Near Rohini, Sector - 1, New Delhi
Email: [protected]@yahoo.com
Customer Care: [protected], [protected]
==================================================

Any help on this would be highly appreciated.

Best Regards
Surojit Basu
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Aug 13, 2020
Complaint marked as Resolved 
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Customer Care not picking phones anymore
I purchased water purifier from Aquafresh (details below) on 04th March. 2012. There are 2 servicing to be provided in one year. Its now 7 months and there is still no servicing done.



Now that I called up several times for asking them for the servicing, after giving repeated excuses, they are no more picking the call even. I also tried to contact their Sales office ([protected]) and they promised me to get in touch with their Boss as he was out of station that time (must be another excuse), which never happened. They are also not picking up my calls anymore.

I also sent few mails to the email address they provided to me, but no response.

I am very disappointed with this kind of service provided to me.

Following are the details of this executive:
Name: Mukesh
Phone No: [protected], [protected]

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    Najafgarh, New Delhi
    Delhi
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