[Resolved]  Aquaguard Water Purifier : - Aquaguard Total - Sensa Blue - Uv / Ro Filter — Not working properly - very bad filter

I have purchased the aquaguard about 11 months ago. However, for the last one month I have been repeatedly complaining about the filter but nobody turned up, they are not send right technician to repair , i am facing lot of problem after puchasing this Aquaguard Total (UV/RO - filteration ) , many time i found that insect like can also enter inside the filter which innocently after drinking water my complete family got an attack of viral fever , mutiple technical executive came to repair but till date nobody able to repair this , very wast service& even that model i exeprience very bad i my life , Now i want to return this filter to company back, i need my money Rs 18000 back , can any buddy help me on this how can i get my money back
.

Naveen Tiwari
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I too an unfortunate customer of Aquagurad gold nova. Quality of product is pathetic. Service is worst and attitude of service engineers are horrible. I bought this product 1 month back and it had already spoiled my kitchen due to leakages twice.
I would suggest these products should be banned

aqua guard sensa blue water filter — worst service

Aqua guard service people not servicing properly, they do not know how to service the machine. they spoiled the entire machine. I had gone for AMC even then they removed all the necessary parts and somehow to work the machine for time being again they depends on us they have to come for service again that type of mentally is there with the service people. I specifically went for sensa blue because RO and uv both were there and now they removed the uv parts and display when I give the machine for service and they told it will be replaced soon but till now they did not come and installed the necessary parts. Still there are many problems with the service but what shall i do ? I have no other way other than informing you.
thanking you
R Chandran
JNV,Mysore.
Initially I thought Aqua Guard will give good service so I had gone for aqua guard sensa blue, Now within two year they spoiled the entire filter, and removed extra filter and fixed properly I want to go for consumer court. thanks for your comment.
The only way to get back the money or to get good service is to go for the consumer court.
Aqua guard sensa blue service is worst.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7753
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information