[Resolved]  Aramex Courier — NON DELIVERY OF COURIER AWB NO [protected]

Address:

Chennai, Tamil Nadu

Sir, I had enquired since last TWO/THREE days for my AWB No [protected] shipped from Delhi through www.Shoppingindiatimes.com. The product has been reached at ARAMEX COURIER office on 31 Dec 12 as per their customer care executive and when enquired about shipping he/she said that it will be delivered to your home in evening i.e. on 31 Dec 2012. Since that time I had continue in touch with ARAMEX COURIER customer care executive on tele No[protected] but neither any call recieved from Delivery Man nor the delivery man reached my home as on courier packet my address as well as contact mobile No has been printed while shipping. When I said on next day i.e. on 01 Jan 13 the same reply is given by ARAMEX customer care executive that the courier will reach your home in evening before 2000h becuase we deliver upto 2000h in home. But still the same thing is going on and the courier has not been deliver by ARAMEX delivery man. When I visited ARAMEX COURIER website for courier tracking it is seen that the delivery man has initiated false report that was updated in ARAMEX COURIER website that NO ONE HOME. This is totally FAKE/FALSE/WRONG report because first thing is that my wife is house wife and she cannot go anywhere without me or if the courier delivery man visited my home AND found that my home has locked THEN HIS FIRST DUTY is to contact me regarding courier shipment but the whole thing is that the courier delivery man is initiated wrong report THATSWHY HE DOESNOT MAKE ANY CALL TO ME . While contacting the ARAMEX COURIER approx HUNDRED RUPEES were expended while calling as well as holding tune provided by ARAMEX CUSTOMER to contact customer care executive. I finally decide to go to thier office and collect the courier which is approx 30 Kms away from my residence. The ARAMEX COURIER services has mentally as well physically harrash me for collection of courier since last TWO/THREE days. Kindly take suitable action against ARAMEX COURIER for non delivery of courier as well as DELIVERY MAN so that not to take any false report be intiated in future. A SCREEN SHOT OF FALSE REPORT GIVEN BY DELIVERY MAN OF ARAMEX COURIER AS DISPLAYED IN ARAMEX COURIER SITE IS ALSO ENCLOSED.