[Resolved] Aramex Couriers — Shipment not delivered | |||
I bought an item on ebay on 20th May 2011 and the same was shipped thru (Courier name - ARAMEX, Airway Bill number - [protected]) on 20th of May 2011, from Mumbai to Bangalore. However the tracking says ''Banglore City-Main office, India - 05/21/2011 06:40 PM - Attempted Delivery - Delivery Rescheduled for Next Business Day'' but on that no-one had contacted me to deliver the item hence this update is completely wrong. (I confirmed it with the CSR later, they said they didn't deliver the item coz of overloading of items for delivery) I wanted this item on Tuesday, its Thursday now hence the item is almost NO-USE for me now...completely disappointed. Inspite of contacting the agents who took my calls from Monday (23rd) till date all said we'll deliver the item today, we'll deliver the item today itself...same thing kept on repeating EVERY SINGLE DAY, I've no idea what to do now. Its annoying giving false promises..The funniest part is that still I havn't received the item, this is Thursday morning 9:30am 26th May 2011, just now I spoke to a lady at ARAMEX, she repeated the same story.... Aramex courier services customer care no is [protected]. Thanks Daniel Sunny [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
Hi, this is Umesh..
I suppose to get a delivery of gift against my airtel my gift had been dispatched through Aramex courier services, and having the document number [protected] on 19/11/2010. Till now i did't get any courier. please consider my request...
with regards,
Umesh.
I suppose to get a delivery of gift against my airtel my gift had been dispatched through Aramex courier services, and having the document number [protected] on 19/11/2010. Till now i did't get any courier. please consider my request...
with regards,
Umesh.
Dear Mr. Daniel,
We sincerely regret for the inadvertent inconvenience this has caused to you.
We hope the resolution that we agreed on via email is satisfactory. Should you need any help in the future please don’t hesitate to contact me directly.
Regards,
Mayur Banpel
Customer Service Manager - West
aramex India Pvt. Ltd., India Regional Office
Tel: +[protected], Fax: +[protected]
We sincerely regret for the inadvertent inconvenience this has caused to you.
We hope the resolution that we agreed on via email is satisfactory. Should you need any help in the future please don’t hesitate to contact me directly.
Regards,
Mayur Banpel
Customer Service Manager - West
aramex India Pvt. Ltd., India Regional Office
Tel: +[protected], Fax: +[protected]
Mr Banpel,
Nothing personal here however I've posted this complaint everywhere requesting not to use ARAMEX anytime in their life.
By the way the resolution that u gave was too funny ''''the shipment is untraceable from our branch, hence we declare the shipment as LOST'''''
You may not understand how important the item was for me to get it on time. You folks declared it LOST after 10+ days just like that.
Thnx
Daniel
Nothing personal here however I've posted this complaint everywhere requesting not to use ARAMEX anytime in their life.
By the way the resolution that u gave was too funny ''''the shipment is untraceable from our branch, hence we declare the shipment as LOST'''''
You may not understand how important the item was for me to get it on time. You folks declared it LOST after 10+ days just like that.
Thnx
Daniel
Not really funny. This reminds me of government offices. Kind of, since you didn't pay the bribe your file is missing. May be in your case since you complained in public forum, your shipment is lost.
If the shipment was untraceable then how could they attempted delivery every next business day!!!
And where is the satisfactory resolution? Is it losing the shipment??
If the shipment was untraceable then how could they attempted delivery every next business day!!!
And where is the satisfactory resolution? Is it losing the shipment??
Yea, thanks for supporting me.
Aramex is sad dude, I closed that chapter but I don't understand y still sellers prefer this courier inspite of having so much of complaints against it. Aramex is really sad company bro.
If it is me receiving so much of similar complaints I would have done some thing about it not to happen again and again, here I think the company is supporting them to do it.
Only few o[censored]s hav posted the complaints here, think abt many others. Anyways this courier company hav no future in a city like Bangalore, they're fit to be in Pakistan or Iraq where they can easily cheat people with some fake updates online and LOST shipment and all.
Anyways I'm simply unnecessarily raising my BP and spoiling my health, I lost few gud things coz of this Aramex. I'm telling as much as possible to my frnds not to use this courier and I'll continue to do that.
Thnx bro.
Aramex is sad dude, I closed that chapter but I don't understand y still sellers prefer this courier inspite of having so much of complaints against it. Aramex is really sad company bro.
If it is me receiving so much of similar complaints I would have done some thing about it not to happen again and again, here I think the company is supporting them to do it.
Only few o[censored]s hav posted the complaints here, think abt many others. Anyways this courier company hav no future in a city like Bangalore, they're fit to be in Pakistan or Iraq where they can easily cheat people with some fake updates online and LOST shipment and all.
Anyways I'm simply unnecessarily raising my BP and spoiling my health, I lost few gud things coz of this Aramex. I'm telling as much as possible to my frnds not to use this courier and I'll continue to do that.
Thnx bro.
I am in same situation, Aramex is giving fake updates every time. It's really a fraud company as per me, that i have tested personally by wasting 10 days of my time by following up to it's customer care center. Later on result is a blame to customer that customer declined to receive the shipment. This Aramex company should be banned by government and no product service companies should this Aramex for shipment of any product.
I am glad to suggest everyone, not to use ARAMEX courier service for any purpose in thier life, if they don't want a unnecessary headaches.
I am glad to suggest everyone, not to use ARAMEX courier service for any purpose in thier life, if they don't want a unnecessary headaches.
I have a least bit of hope that this would get my issue resolved but let me spit this out anyways.
First - never buy anything from any ecommerce portal which ships from Aramex. Second never engage with Aramex.
I ordered an item from homeshop18 on 25th. The item made it to Bangalore on 27th with AWB NO-[protected] . And it showed it was out for delivery on 28th. The whole day nobody tried contacting me but on 29th they updated the status as I am unavailable.
There is always someone present at the house and I have given them my contact details properly.
I tried reaching their customer support but I am not surprised that its falling on deaf ears.
Bottomline - never ship anything from Aramex or buy anything which would be shipped by Aramex. Maybe in Jordan and Gulf this is all fine but given what you get with even DTDC better stay away from this one.
Banglore City-Main office,India 07/28/2012 05:00 PM Attempted Delivery - Customer Not Available / Delivery Rescheduled
Banglore City-Main office,India 11:51 AM Shipment Out for Delivery
Hebbal Branch,India 07/27/2012 11:20 AM Shipment Forwarded to - Banglore City-Main office,India
Bangalore,India 10:00 AM Shipment Received at Operations Facility
Banglore City-Main office,India 08:06 AM Shipment Forwarded to - Hebbal Branch,India
Banglore City-Main office,India 03:22 AM Shipment Received at Origin Facility
Banglore City-Main office,India 03:22 AM Shipment Record Created
First - never buy anything from any ecommerce portal which ships from Aramex. Second never engage with Aramex.
I ordered an item from homeshop18 on 25th. The item made it to Bangalore on 27th with AWB NO-[protected] . And it showed it was out for delivery on 28th. The whole day nobody tried contacting me but on 29th they updated the status as I am unavailable.
There is always someone present at the house and I have given them my contact details properly.
I tried reaching their customer support but I am not surprised that its falling on deaf ears.
Bottomline - never ship anything from Aramex or buy anything which would be shipped by Aramex. Maybe in Jordan and Gulf this is all fine but given what you get with even DTDC better stay away from this one.
Banglore City-Main office,India 07/28/2012 05:00 PM Attempted Delivery - Customer Not Available / Delivery Rescheduled
Banglore City-Main office,India 11:51 AM Shipment Out for Delivery
Hebbal Branch,India 07/27/2012 11:20 AM Shipment Forwarded to - Banglore City-Main office,India
Bangalore,India 10:00 AM Shipment Received at Operations Facility
Banglore City-Main office,India 08:06 AM Shipment Forwarded to - Hebbal Branch,India
Banglore City-Main office,India 03:22 AM Shipment Received at Origin Facility
Banglore City-Main office,India 03:22 AM Shipment Record Created
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Aramex courier Bangalore — Non Delivery of shipment
Hi,I suppose to get a delivery of gift shipment made 16th october 2010. But its not delivered yet. Shipment Number: [protected]. I contacted Aramex customer care daily so far atleast 10 times. Getting the same reply that it will be delivered today. Its more than 20 days now and not delivered. Please let me know what kind of complaints can be raised?
Thanks and Regards,
Vijay