[Resolved]  Army Canteen, Ordnance Depot, West Delhi — partiality done by canteen head

today (2nd june 2009)i went to army canteen (CSD) ORDENCE DEPOT, WEST DELHI to buy essential grocery for my family i was waiting in line for the bill for last 2 hrs and suddenly 3 people came in ladies line with four trolleys full of commodities and said these are officer's stuff and and the person at the billing counter started checking their commodities without caring about the people standing in line for last 2 hrs when i raise my voice against this partiality they said officers get priority and the head of the canteen came and started saying to me that u keep quiet .

when i went to company commander office (MR. ROHIT) FOR COMPLAINING I CAME to know those people are his friends and he took no action against it .

i want answer from the authorities that officers family or their children time is not as important as company commander's friends.
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Aug 14, 2020
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It is very well evident from the language & content of the comment that the individual is a civilian (who also chose to hide his identity inspite of complaining in an open forum) who may not even be legally authorised to get CSD facillities. Even if the individual has somehow managed to enter CSD, it must be understood that it is not a PDS Shop, Officers & families will definately get priority as Army works on Heirarchy. My sincere suggestion to all such people is to refrain from venturing into 'ARMY' canteens if they are not comfortable with their style of functioning!
It is evident that some civilians want to enjoy the facility of CSD given to army but do not want to get the pains for which the army has been given the facility of canteen at lower prices. On top of it they now want army to function on their terms and treat them as if they are doing army a favour by purchasing items from CSD. In their own departments and offices they are very submissive in front of their senior officers because of possible ire they may face at the hands of senior officers if they do so. Who knows what they may do for convenience of their senior officers.
I am fully agree with above two comments. Can I ask Mr Civilian that when some army personnel comes to their office do they treat them with any special attention, or they treat them as equals as their seniors or colleagues. I have seen in Passport Offices, Banks, Railway Stations and all places that at that time they behave likes alien towards army pers. If you have such a prob than dont visit CSD...lot of Malls are there for pers like you.
Respected Sir,
Kindly read this mail with patience and caution. Now I am going to reveal some secret problems to be dealt with. The problems are related to corruptions done in CSK Canteen, Trichy division.
From our canteen many liqour bottles have been corrupted with the influence of the manager. A dealer buys 10 bottles for 400Rs.Even inside the canteen kitchen they are selling in pegs. They are minting money through this illegal business. All the bottles are going out with the knowledge and prior permission of the manager. The main culprit is A.JOHN LOUIS. He is the security in tanjore canteen. Now at present he is in trichy canteen.He is the right and left hand of the manager.At 4 o clock he will leave canteen before his duty time is completed.Only with his knowledge everything moves out,
The customers who apply for smart card will use paper cards until the smart card is given to them.With help of those numbers from the paper card the customers buy goods.After the purchase is over the paper card will be locked.Per day not even 10 paper cards will be circulated but they prepare 20 to 30 paper cards and buy lots of liquors and sell it outside illegaly. This is done with the help of the manager. The person who possess a little computer knowledge can find all these corruptions easily.
For Eg.On 11/03/2010 only three paper cards have been entered.

PAPER CARD NO. ARMY NO. NAME

GRO[protected] Late.Mariyappan
(P.C no.02426)

GRO[protected] Late.Jaganathan

[protected] Chauhan Ajmal

But there are more number of cards been entered, they are

PAPER CARD NO. ARMY NO. NAME

[protected] Sivakumar
14264168A 06875 Sivakumar
[protected] Shanmuga vadivu
0007 JC196014 A.Sundaram
[protected] A.Louis
[protected]A Nithyanandham
[protected] Nithyanandham
[protected] R.Krishnasamy
4774A 219965A R.K.Samy

This smart card maintanence is done by Mr.Kaalamegam. A 67 age old man who is working since 2003 but the shocking news is that he is not a canteen staff. He is the binami of manager Mr.Balraj.
Manager G.Balraj and Kaalamegam will not give smart card to the customers at once.They will use the customer's smart card for 2 to 3 months and buy the goods and sell them outside. There are some brokers who get commision of about Rs.100 per Rs.1000. Per day they sell goods worth Rs.50, 000 and gain a commision of Rs.5, 000. Their average commission per month will exceed more than Rs.1, 00, 000. They have 2 to 3 contractors for moving the goods.Everything is done with the knowledge of watchman LOUIS. He collects Rs.500 per negotiation.From the year[protected] each customer was given seperate card for liqour and goods.But the watchman will only give goods card and keep the liqour card with himself.When the customer claims for the liqour card they give a new one. If you raid the manager's house you can get 100's of liqour cards. They have minted more amount of money with the help of these liqour cards.The culprits are Radhakrishnan Asst Salesmen in Tanjore, Rajendran from Vasantha Bhavan Hotel and Kamal. They are all the Binami's of the manager Balraj.
Rajendran knows all the staff's of the canteen.He acts like a Asst.Manager and gives orders to the staff's.He has more than 10 Officers smart cards.
There is a woman who worked in Nagapattinam canteen as a sales woman (Tamilselvi) is now transfered to Trichy Branch.She is at present working in liqour bill section. She joined here with the manager Balraj's recommendation. She even don't know to type her own name in English but she gets the Highest Salary among the canteen staff's. Likewise Jaya a person who worked in Namakkal Canteen is now transfered to Trichy. Another influencial person is the unloading man Pandiyan. He moves out the liqour bills with the help of Tamilselvi.
Pandiyan, Tamilselvi and liqour sales man Ravi with the help of the watchman Louis is doing this illegal business. Manager Balraj is the sole owner of this illegal business. Manager Balraj will correct all the staff's who comes on inspection by taking them to some holy spots and brain washes them.He will give them box and boxes of Money. He always uses vulgar words to abuse all the staff's. Nobody will open their mouth against him. If they do so he will book fake cases on them and send them to Jail. He has corrected all the Policeman by giving them liqour bottle's.
The manager Balraj will give all the loading and unloading charges not in money but in liqour bottles. If a customer misses his smart card in the canteen they will keep it to themselves and if the customers ask for the missing card then they will ask them to bring the F.I.R copy and then ask him to apply for a new smart card.
For Ex. Missing Card Numbers...

ARMY NO. RANK
[protected] GDSM
NAME- A.MUTHUKRISHNAN
SMART CARD NO. LA[protected]

15784756F- GNR- R.J.SELVAM
SMART CARD NO. LA[protected]

At the same time the smart cards of the expired persons is used by them for 2 to 3 months and then only they hole the cards. Through a single dealer the manager gets more than Rs.1, 00, 000 money. Under his undertaking there are 5 canteens. So he gains more money which he burries in the underground of his house.He has spies in every departments.Nobody can complaint against him. If done he will easily find it out.For each postman he would give 2 liqour bottles per week. This is because nobody should write to the higher authorities against him and if it is done they will give all the letters to the manager Balraj himself.He will give 4 bottles for the despatch clerks in the station head quaters and ask them to neglect all the complaints before rooted to higher officials. He is acting like a good person after commiting so many crimes.Ther are many Ex service man without a job but he has appointed a 67yrs old culprit. Is this fair? In the coming Month he has appointed many new candidates. They will also work for him. Then the canteen will not be saved at all.
You Army Personnels are our servants not we civilians ...so next time be quiet & come in line...
ARMY CANTEEN
respected sir,
my father was work in indian army in 17 years.he is retired and he worked in tamilnadu police in one and half year. my father dead in 2008.my mother was not come outside. so i come to shopping in their military canteen. thanking you,
once again requested for my family.
Is it possible to pay the bill amount by debit card? Can I do cashless transaction?

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